Frequently Asked Questions
Personal Credit Cards
- Use Digital Banking or Mobile & Tablet Banking to transfer money from another First Citizens account to your credit card account
- Call 1.888.FC DIRECT (1.888.323.4732) to make a payment over the phone
- Drop off your payment at your local branch
- Send your payment to First Citizens Bank, PO Box 63001, Charlotte, NC 28263-3001
PO Box 63001
Charlotte, NC 28263-3001
Can’t find the answer you need?
If you didn’t find what you were looking for, please send us your questions directly.
1.888.FC DIRECT (1.888.323.4732)