Frequently Asked Questions
Personal Credit Cards
- Use Online Banking or Mobile Banking to transfer money from another First Citizens account to your credit card account
- Call 1.888.FC DIRECT (1.888.323.4732) to make a payment over the phone
- Drop off your payment at your local branch
- Send your payment to First Citizens Bank, PO Box 63001, Charlotte, NC 28263-3001
PO Box 63001
Charlotte, NC 28263-3001
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1.888.FC DIRECT (1.888.323.4732)