
Call Us
Contact Phone Numbers
- Personal
- Business/Commercial
- Wealth
Customer Service
Toll-free 888-323-4732
Automated system available
24 hours a day, 7 days a week
Customer service reps available
every day 7 am to 11 pm ET
New Accounts
Monday thru Friday
8 am to 8 pm ET
Other Important Numbers
Service |
Phone |
Hours |
---|---|---|
Outside the United States |
Automated system: |
|
Credit Cards |
7 days a week |
|
Credit Cards Outside the US |
7 days a week |
|
Credit Card Activations |
Automated system: Customer service reps: |
|
First Citizens Rewards Center |
Monday thru Saturday Sunday |
|
Insurance |
Monday thru Friday |
|
Life Insurance |
Monday thru Friday |
|
Mortgage Customer Service |
Monday thru Friday |
|
Report Fraud Account Activity |
7 days a week |
|
Debit Card Activations |
Automated system: Customer service reps: |
|
Zelle |
7 days a week |
People often ask us
Customer Service
Toll-free 866-322-4249
Automated system available
24 hours a day, 7 days a week
Customer service reps available
Monday thru Saturday 7 am to 11 pm ET
Other Important Numbers
Service |
Phone |
Hours |
---|---|---|
Outside the United States |
Automated system: Customer service reps: |
|
Merchant Services |
Monday thru Friday |
|
Insurance |
Monday thru Friday |
|
Credit Cards |
7 days a week |
|
Credit Cards Outside the US |
7 days a week |
|
Credit Card Activations |
Automated system: Customer service reps: |
|
First Citizens Rewards Center |
Monday thru Saturday Sunday |
|
Report Fraud Account Activity |
7 days a week |
|
Debit Card Activations |
Automated system: Customer service reps: |
People often ask us
Customer Service
Customer service reps available
Monday thru Friday 8 am to 5 pm ET
Other Important Numbers
Service |
Phone |
Hours |
---|---|---|
Outside the United States |
Automated system: Customer service reps: |
|
Credit Cards |
7 days a week |
|
Credit Cards Outside the US |
7 days a week |
|
Credit Card Activations |
Automated system: Customer service reps: |
|
First Citizens Rewards Center |
Monday thru Saturday Sunday |
|
Insurance |
Monday thru Friday |
|
Life Insurance |
Monday thru Friday |
|
Mortgage Customer Service |
Monday thru Friday |
|
Report Fraud Account Activity |
7 days a week |
|
Debit Card Activations |
Automated system: Customer service reps: |
|
Zelle |
7 days a week |