If you need additional assistance, please call our general customer or business-specific support centers to speak to a knowledgeable associate or visit your local First Citizens branch.
General Customer Service
Automated system 24 hours a day, 7 days a week.
Customer service reps available 7:00 a.m. to 11:00 p.m.
Business Customer Support
Monday - Friday 8:00 a.m. to 8:00 p.m. Eastern time
Saturday 10:00 a.m. to 2:00 p.m. Eastern time