New and improved browser experience. Learn More >>
Unable to Process Your Request

We were unable to process your request.

  • If you have a Log In ID and Password, please exit this window, enter your credentials, and select the "Log In" button.
  • If you are logging in for the first time, please enter your Log In ID, clear the password field, and select the "New User Log In" button. You will then be able to establish a new password.
  • If you need to sign-up or enroll, please select the "Sign Up" link.

Close

Unable to Process Your Request

We don't recognize your Log In ID and/or Password. Please try again or select our Forgot Log In ID/ Forgot Password link for assistance. If you are a BOB Advantage user, please select BOB Advantage from the drop-down menu to log in.

Close

Your credit card, your way

REWARDS. CASH BACK. LOW APR

Your credit card, your way

Guaranty Bank & BestBank

Guaranty Bank & BestBank

FAQs for Guaranty Bank & BestBank customers

Preparing today so you're ready for tomorrow

RETIREMENT PLANNING

Preparing today so you're ready for tomorrow

Forever First. Explained

All you need is an email or phone number

SENDING MONEY MADE SIMPLE

All you need is an email or phone number

Learn about preferred rates & benefits

PREMIER AND PRESTIGE CHECKING

Learn about preferred rates & benefits

CIO Brent Ciliano shares First Citizens perspective

MARKET OUTLOOK - 7 for 2017

CIO Brent Ciliano shares First Citizens perspective

Financial products and services for every step of your financial life
  • Checking Accounts
    Account options for your everyday banking needs

    Account options for your everyday banking needs

    Choose from a variety of accounts, from basic Free Checking to relationship-based accounts that offer more benefits. All of our checking accounts offer the tools you need to manage your finances, including Digital Banking, Mobile & Tablet Banking and Account Alerts.

    Learn more
  • Credit Cards
    Card options for all needs

    Card options for all needs

    We have designed a suite of card options that lets you choose your card based on what is important to you - lower interest rate, no annual fee, access to our newly designed rewards program. Compare our cards to find which one works best for you.

    Compare Cards
  • Buying a Home
    Loan options to make the dream of homeownership a reality

    Loan options to make the dream of homeownership a reality

    First Citizens can help you through the entire home buying process, including helping you understand how much home you can afford, learning about pre-qualification, understanding your loan options and helping you decide which loan is best for you.

    Learn more
  • Financing a Major Purchase
    Credit options to help pay for major purchases, college and more

    Credit options to help pay for major purchases, college and more

    Whether you have an unplanned expense, need to pay for a child’s education, a major purchase or a home renovation, First Citizens offers a variety of loan, line of credit and card products to meet your needs.

    Learn more
  • Investing & Retirement
    Products, tools and resources to ensure your future comfort and security

    Products, tools and resources to ensure your future comfort and security

    First Citizens can help you meet your long-term investing and retirement goals with a variety of available products and services, investment guidance, retirement planning and more.

    Learn more

Locations

Go

Check Rates

Quick Links

+ View Legal Disclosures− Hide Legal Disclosures

First Citizens Bank, a division of First-Citizens Bank & Trust Company, Raleigh, NC.

Account openings and credit are subject to Bank approval.

Bank deposit products are offered by First Citizens Bank, Member FDIC, Equal Housing Lender.

Investments in securities, annuities and insurance are not insured by the FDIC or any federal government agency; may lose value; are not a deposit or other obligation of, or guaranteed by, any bank or bank affiliate; and are subject to investment risks, including possible loss of the principal amount invested. Brokerage and some investment advisory services are offered through First Citizens Investor Services, Inc. Member FINRA/SIPC.

* Upon clicking this link, you will leave the First Citizens Bank website and go to a third party site. Third party sites may have a privacy policy different from First Citizens Bank and may provide less security than this site. First Citizens Bank and its affiliates are not responsible for the products, services, and content on any third party website.

Email your question or comment

Thank you for your inquiry. A First Citizens Representative will contact you shortly.

An error occurred while sending your request. Please try again.

To get additional information or to send a comment about First Citizens Bank, our products and services, please complete the online form below.

* indicates required field

Please enter your name
*
Please enter a valid email address
*
Please select a recipient
*
Please enter a message
*
Please enter the code
*
or Cancel
Request a Call

Thank you for your inquiry. A First Citizens Representative will contact you shortly.

An error occurred while sending your request. Please try again.

Would you like to know more about our products and services? Give us your name, phone number, area of interest and what time is convenient for you. We will have a qualified First Citizens associate contact you to answer your questions.

* indicates required field

Please enter your name
*
Please enter your phone number
*
Please enter a valid email address
*
Select best time to call
*
Please select a recipient
*
Please enter a message
*
Please enter the code
*
or Cancel
Personalize Your Banking Experience

First Citizens Bank product offerings differ from region to region. In order to accurately display information on accounts, rates and special promotions specific to your area, please enter your 5-digit ZIP Code below.

Submit Please enter a valid 5-digit zip code
Email

Thank you for your inquiry. A First Citizens Representative will contact you shortly.

An error occurred while sending your request. Please try again.

To contact , please complete the following form.

* indicates required field

Please enter your name
*
Please enter a valid email address
*
Please enter a phone number
*
Select a contact method
*
Select a product or service
*
Please enter a message
*
Please enter the code
*
or Cancel

Deposit cash or checks without an envelope 24 hours a day, seven days a week

Learn more »

Please Upgrade your browser

Your Browser Is Not Supported – Please Upgrade

In order to view and use certain First Citizens Bank products, services and webpages, we recommend that you use a current version of one of the following browsers. You can upgrade your existing browser by clicking one of the links below. You will need to restart your computer in order to complete the upgrade.

We strongly recommend that you upgrade now.

If you do not upgrade your browser, you may experience functional or display issues on the pages you are attempting to access.

1. Upon clicking this link, you will leave the First Citizens Bank website and go to a third party site. Third party sites may have a privacy policy different from First Citizens Bank and may provide less security than this site. First Citizens Bank and its affiliates are not responsible for the products, services, and content on any third party website.