Firstcitizens.com Scheduled Maintenance
Sorry for the inconvenience, our website is temporarily unavailable while we make important updates to our site.
We’re here to help. To access your account information, log in to Digital Banking or BOB Advantage.
If you need additional assistance, please call our general customer or business-specific support centers to speak to a knowledgeable associate or visit your local First Citizens branch.
General Customer Service
1.888.FC DIRECT(1.888.323.4732)
Hours:
Automated system 24 hours a day, 7 days a week.
Customer service reps available 7:00 a.m. to 11:00 p.m.
Eastern time
Business Customer Support
1.866.FCB 4BIZ(1.866.322.4249)
Hours:
Monday - Friday 8:00 a.m. to 8:00 p.m. Eastern time
Saturday 10:00 a.m. to 2:00 p.m. Eastern time