Bank with us wherever you are
Get online access to all your accounts when you enroll in Digital Banking
Manage accounts online
See all your accounts in one place—even accounts you have with other banks.
Easily set up and manage your budgets.
Update your First Citizens profile, see your statements and order checks.
Track where your money goes each month and how your spending changes over time.
Transfer money and make payments
Transfer money between your accounts.
Pay your bills and set up recurring payments.
Send money to friends, family and people you trust with Zelle®.
Access everything on your phone
Manage your accounts through your mobile device.
Log in quickly with Face ID®, Touch ID® or your secure 4-digit passcode.
Deposit checks from home or on the go.
Stay alert and keep your accounts secure
Lock your card and change your debit PIN.
Set up text or email alerts to monitor your transactions and cards.
Get notified of login attempts or other signs of fraudulent activity.
Explore everything Digital Banking has to offer
Our Digital Banking features make it easy for you to bank on your terms. Manage your accounts, track spending, create budgets, and transfer money between family and friends.
Dad: Kids you gotta listen to this!
Daughter: One second, Dad!
Son: What about a weed trimmer?
Daughter: We should get him something special this year.
Son: Let's hear it.
Daughter: What about fixing up his old guitar.
Son: The one he used to play in college? That thing is destroyed.
Mom: He is always talking about dusting it off.
Daughter: So, I'll open a separate account for family projects and we all can contribute however we want.
Son: You can do that?
Mom: I think it's a great idea.
Daughter: Come on. Are you going to send me money?
Son: If you're good to do that, I'll send money over now.
Daughter: Cool. Alright, so I'll text you the last four digits of the account as soon as it's up. And I'll include grandma.
Father's friend: Wow, I haven't seen that axe since our last tour!
Daughter: You think we can fix it?
Father's friend: With a little luck, absolutely. I'll text you the number for my friend's shop.
Daughter: Thanks, Macon.
Father's friend: Course, I can send some money now if you're on Zelle?
Daughter: Yep, don't forget it's linked to my phone number.
Father's friend: Awesome. Incoming!
Daughter: Ah! I'm so excited!
[Music over muted voices]
Dad: Letter from Grandma.
Daughter: Oh, thanks.
Dad: How's the research project going?
Daughter: It's good.
[Music over muted voices]
Daughter: [Laughs] I hope so too.
Daughter: Happy birthday, Dad.
Dad: You got me.
Son: Lets see what you got old man!
Mom: I remember this one!
Son: There we go.
Get the details on Digital Banking fees
Read our Digital Banking Agreement
People often ask us
When logging in to Digital Banking for the first time, visit our homepage and select First Time Log In from the login box. Enter the login ID you selected when you opened your account, and follow the steps to receive and enter your one-time Secure Access Code.
If you'll be using the device regularly, we recommend selecting the option to Register Device to avoid entering a temporary Secure Access Code every time you log in.
You'll get immediate access to begin using Digital Banking once your enrollment is complete.
After you have logged in, select Profile and Preferences from the left navigation menu and then select Login Preferences. From this page you can reset your login ID, password and secure delivery method (the way you'll receive your one-time secure access code). If you are in the Digital Banking app, you can also manage fingerprint and 4-digit PIN access. If you can't log in, you'll have to call the Customer Care Center to have your secure login reset.
Your session will time out when there's no activity between your browser and our website for a certain period of time. Clicking on buttons or following links creates activity between your browser and our website. However typing into a field doesn't. If there's no activity for the specified timeout period, your Digital Banking session will end and you'll have to log back in.
First Citizens does not charge fees to download or access First Citizens Digital Banking, including the First Citizens mobile banking app or First Citizens Text Banking. Mobile carrier fees may apply for data and text message usage. Check with your carrier for more information. Fees may apply for use of certain services in First Citizens Digital Banking.
iPhone, Touch ID and Face ID are a registered trademark of Apple, Inc. Apple is a trademark of Apple, Inc., registered in the US and other countries. App Store is a service mark of Apple, Inc.
Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
Bank deposit products are offered by First Citizens Bank. Member FDIC and an Equal Housing Lender. icon: sys-ehl.