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May Q&A: Available now
This month, the Making Sense team answers client questions related to trade policy developments and their impacts on key economic issues.
You won't find quarterly maximums here. Our Cash Rewards credit card gives you cash back on every purchase—and always at the same great rate.
Unlimited cash back
1.5% cash back on every $1 you spendD and no annual fee.
Convenient benefits
Go beyond rewards with a host of credit card benefits.
Special offer
Get 0% intro APRD on balance transfers within the first 12 months.D
Redeem your credit card rewards your way—such as transferring your cash back rewards to a First Citizens account.
0% introductory APRD for first 12 monthsD on balance transfers, then variable purchase rate of 17.24% to 26.24% based on creditworthiness applies.
Keep it simple with 1.5% cash back on every purchase you make, every day.D
Enjoy all this card has to offer with $0 annual fee.
Tap your card to pay
Make quick and secure purchases with contactless payments.
Get alerts
Track your accounts and transactions with text and email alerts.
Pay your bills
Automate your bill payments with Digital Banking for extra peace of mind.
First Citizens offers several credit cards, but the best credit card for you depends on how you like to shop and spend your money. When it comes to earning reward points, which of our credit cards will be the most rewarding for you? Use this handy credit card rewards calculator to find out.
Temporarily lock your card
Report a lost or stolen card
Notify us if you're traveling
Temporarily lock your card
Report a lost or stolen card
Notify us if you're traveling
Earn 1.5% cash back when you use your Cash Rewards credit card to make purchases. Keep in mind that not every transaction may earn cash rewards. Balance transfers and cash advances, for example, may not be eligible.
You can earn 1.5% unlimited cash back on all your purchases. Purchases are defined as gross retail purchases less any returns or credits with some exceptions like balance transfers and cash advances. The full program rules are provided during enrollment, and you can access them any time at FirstCitizensRewards.com.
No. There's no limit or cap on the cash rewards you can earn.
You can redeem your cash back rewards online anytime when you log in to Digital Banking.
Rewards can also be redeemed by calling the First Citizens Rewards Center at 866-645-1694, Monday through Saturday from 8 am to 9 pm ET and Sunday from 8 am to 6 pm ET.
Rewards redemption options for the Cash Rewards credit card include:
Yes. Cash back rewards earned using the Cash Rewards credit card expire 3 years from the original month earned. For example, rewards earned in March 2023 will expire in March 2026. FirstCitizensRewards.com provides details about rewards earned and upcoming expiration dates so you can ensure you don't miss out on your rewards.
You can also view your cash back rewards when you log in to Digital Banking.
No. The IRS views cash-back bonuses as a rebate or discount, which is not taxable income.
Normal credit approval applies.
For more information, please see the First Citizens Consumer Credit Card Cardholder Agreement and Disclosure (PDF).
Purchases are defined as gross retail purchases less any returns or credits.
APR (Annual Percentage Rate). The Prime Rate used to determine your APR is the Prime Rate as published in The Wall Street Journal on the last business day of the preceding calendar month. The current Prime Rate as of December 31, 2024, is 7.50% and may vary in the future. The transaction fee for cash advances is $10 or 5% of the amount of the cash advance, whichever is greater. The transaction fee for foreign transactions is 3% (0% for Travel Rewards) of each transaction after conversion to US dollars.
Balance transfer must occur within the first 90 days of account opening to qualify for the 0% APR (annual percentage rate) introductory offer and will be subject to a balance transfer fee of $5 or 3% of the amount of each transfer, whichever is greater. After the 12 billing cycle period, your APR will default to your purchase APR.
Pay Me Back redemptions must be made within 60 days of original qualifying purchases of $100 or greater. Some exclusions apply to certain categories of transactions. No statement credit card will be applied against any monthly minimum payment due.
The information provided should not be considered as tax or legal advice. Please consult with your tax advisor.
Links to third-party websites may have a privacy policy different from First Citizens Bank and may provide less security than this website. First Citizens Bank and its affiliates are not responsible for the products, services and content on any third-party website.
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Please select the option that best matches your needs.
Customers with account-related questions who aren't enrolled in Digital Banking or who would prefer to talk with someone can call us directly.
Earning Reward Dollars
With Cash Rewards, you will earn one and a half (1.5) reward dollars for each one hundred ($100) net dollars you spend (gross retail purchases less any returns or credits). Earned reward dollars are calculated on actual dollars spent rounded up or down to the nearest point. Reward dollars will be deducted from the available rewards account balance for all returned purchases.
There's no monthly earnings cap. Reward dollars earned are available for redemption for 3 years. Reward dollars expiring during the year will be cleared from your program account on the last day of the month in which they expire.
Redeeming Reward Dollars
Each reward dollar is worth $1, which means that 100 reward dollars equals $100 in redemption value. Redemptions start as low as 25 reward dollars.
You may redeem reward dollars back into other First Citizens banking products:
Cash back and account credit redemptions must be completed through the program website. However, a statement credit back to your First Citizens Card can also be redeemed through the First Citizens Rewards Call Center. The redemptions will post within 2 to 8 business days. No First Citizens card or mortgage account credit will be applied, in whole or in part, against any monthly minimum payment due. However, account credits to your First Citizens consumer loan will be applied first to your outstanding interest and any remaining amount will be applied to your principal.
You may redeem reward dollars for account credits to be deposited to your First Citizens checking or savings account or applied to your First Citizens credit card, consumer loan or mortgage.
You may use reward dollars for a Pay Me Back® redemption, meaning a statement credit for the corresponding dollar amount will be applied to your First Citizens Cash Rewards card that was used for the purchase(s) over $100. Some exclusions apply to certain categories of transactions. No statement credit will be applied, in whole or in part, against any monthly minimum payment due.
These terms are only a summary. Other restrictions and requirements apply. The full First Citizens Cash Rewards Program Rules will be provided upon enrollment and are accessible through the program website at FirstCitizensRewards.com.
Program rules are subject to change or cancellation without notice.