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May Q&A: Available now
This month, the Making Sense team answers client questions related to trade policy developments and their impacts on key economic issues.
When you open a First Citizens Visa® credit card, you're auto-enrolled in great benefits for your convenience and protection.D
When you pay your monthly wireless bill with your covered First Citizens credit card, your cell phone is protected for the next calendar month.D
When you use your covered First Citizens account for your purchases, your new purchases can be protected against theft (PDF) from your home or other location.D
Call on Roadside Dispatch® whenever you're in need of a tow. Assistance is available to eligible First Citizens credit cardholders 24/7 with no membership required.D
Your First Citizens credit card includes ID Navigator powered by NortonLifeLock, providing tools so you can act quickly if your identity is threatened.D
Take charge of your credit rating with DOVLY Uplift™, a Visa-backed free credit monitoring service. Dispute credit issues, monitor and track score changes, and more.D
You're auto-enrolled in Signature benefits if your account has a credit line of $5,000 or more. Smart Option and Secured Cash Back cards are excluded from Signature enrollment.D
You're protected while traveling in a rideshare vehicle (PDF), such as Uber or Lyft, when you pay for part or all of your fare with your covered First Citizens credit card.D
With Trip Delay coverage (PDF), you can receive up to $300 when you're stuck for more than 12 hours due to a covered hazard.D
Rent a car with your covered First Citizens credit card and get built-in Auto Rental Collision Damage Waiver (PDF).D
Call anytime for Travel and Emergency Assistance, available for covered First Citizens credit cardholders from anywhere in the world.D
From contactless payments to digital wallets, you have more ways than ever to quickly, conveniently pay for your purchases.
Your credit card has contactless payment technology, which means you can tap to pay for purchases anywhere contactless is supported.
At checkout, check for the contactless symbol
Tap your contactless card, mobile device or smartwatch on the terminal
Your payment will be processed in seconds
At checkout, check for the contactless symbol
Tap your contactless card, mobile device or smartwatch on the terminal
Your payment will be processed in seconds
Your smartphone's Digital Wallet is a fast and secure way to pay—and it works seamlessly with your First Citizens credit cards.
Along with credit card benefits, First Citizens offers robust fraud protection services to help keep your cards and information safe.
The Visa Zero Liability PolicyD is a guarantee that you won't be held responsible for unauthorized charges made with your account or account information. You're protected if your Visa credit card is lost, stolen or fraudulently used, online or offline.
DOVLY Uplift™ credit monitoring, Cellular Telephone Protection, Travel and Emergency Assistance Services, Auto Rental Collision Damage Waiver, Porch Piracy Protection, Rideshare Protection and Trip Delay Reimbursement provided by Visa®. Certain terms, conditions and exclusions apply. For complete details, please refer to Your Guide to Benefits for Visa Signature Cardholders (PDF) or Your Guide to Benefits for Visa Traditional Cardholders (PDF).
No one can prevent all identity theft. NortonLifeLock™ is the benefit provider and is solely responsible for the program and all its associated services. Neither Visa nor First Citizens shall have any responsibility or liability in connection with NortonLifeLock™ rendering of the service.
Note: Customers must pay service provider for mileage over five miles. A secondary unit being towed behind isn't included but can be accommodated for an additional fee. Standard winching applies within 100 feet of paved or county maintained road only. Additional fees may apply for winching services under certain circumstances.
Additional terms: Service providers supplying emergency roadside assistance and towing are independent contractors and are solely liable for their services. Neither Visa nor First Citizens shall have any responsibility or liability in connection with the rendering of the service. Emergency roadside assistance and towing may not be available in areas not regularly traveled, nor in other off-road areas not accessible by ordinary towing vehicles. Weather conditions, time of day and availability of service may affect assistance responses. Expectations for dispatch are set with the customer on every call, and an expected estimated time of arrival is provided to the customer regardless of their location. However, neither Visa nor First Citizens provides any assurances as to the ability of the service provider to meet such estimates. You're responsible for any roadside assistance or towing charges incurred by facilities responding to your request even if you're not with your vehicle or your vehicle is gone upon their arrival. 24-hour roadside assistance services are provided by Cross Country Motor Club, Inc. d/b/a Agero, a Massachusetts corporation; and Cross Country Motor Club of California, Inc., a California corporation. Current fee for a standard service call is $69.95. Service call fees are subject to change at any time. However, callers will be notified prior to any service dispatch. This program may be discontinued at any time without prior notice. Program void where prohibited.
All First Citizens credit cards automatically protect you from liability for unauthorized transactions when you report them promptly. For more information, please see the First Citizens Consumer Credit Card Cardholder Agreement and Disclosure (PDF).
Links to third-party websites may have a privacy policy different from First Citizens Bank and may provide less security than this website. First Citizens Bank and its affiliates are not responsible for the products, services and content on any third-party website.
Bank deposit products are offered by First Citizens Bank. Member FDIC and an Equal Housing Lender. icon: sys-ehl.
NMLSR ID 503941
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