Privacy and Security
We take protecting your personal information seriously
Learn how we keep your information secure
We know protecting your personal information is important to you. That means it's important to us, too. That's why we implement top-of-the-line security for your accounts and provide you with useful information to help you protect yourself and your finances.
Here's how we protect you when you bank online
You need a valid access code to access any account or financial information.
We use Transport Layer Security technology to ensure data is protected in transit.
Masked Account Numbers
This prevents anyone from obtaining your entire account number.
Your session in our online application will automatically end after a period of inactivity.
Online Information Practices
Find out what information we collect, how we use it and how we protect your privacy.
Security for All Your Accounts
Our secure log in process for Digital Banking is one more way we're working hard to protect your financial information.
Additional Protection for Your Business
We use multi-factor authentication (MFA) to better protect your financial information against cyber criminals.
Read more about privacy and security
Get your questions answered
Contact us about ethical concerns
Our messages are always secure
Contact Fraud Central
Call us at 866-567-7760 for a lost or stolen checkbook; ATM, debit or credit card fraud; an unauthorized electronic draft; check fraud; identity theft, or any other fraud concern.
Bank deposit products are offered by First Citizens Bank. Member FDIC and an Equal Housing Lender. icon: sys-ehl.