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People often ask us

To instantly calculate your coverage, use the EDIE the Estimator, created by the FDIC.

If you're running low on checks, we've got you covered. Whether you need checks or accessories for your personal accounts, we offer a quick and simple online ordering process through our supplier, Harland Clarke.

  1. Go to Harland Clarke - Check Ordering
  2. Log in with your routing or transit number and the account number from your checking account. Don't know where to find these numbers? Don't worry, an example check is available for clarification.
  3. Choose the checks and accessories you want to purchase.

If your name or address has changed, or you haven't ordered checks in the past, please call us or visit your local branch to update your information or place your first order.

Reorder checks quickly and easily:

  • Online using our secure Digital Banking
  • Through our Customer Care Center
  • At your First Citizens branch

You'll need your First Citizens account and ABA routing number in addition to your employer's address.

Direct deposit of federal payments can be set up in several ways:

Yes. First Citizens direct deposit service offers you the convenience of recurring automatic deposits into your accounts with same-day access. Deposits can be distributed across multiple First Citizens accounts. Online alerts let you know when your money has been deposited. Learn more about direct deposits.

Qualifying deposits may include salary, pension, Social Security and Supplemental Security Income (SSI) benefits and other regular monthly income.

There are several ways to stop payment on a check, each with an associated fee. If you'd like to save money, try one of the two options below that have a lower stop-payment fee.

If neither option above is convenient, you can also stop payment on a check by calling the Customer Care Center at 888-FC DIRECT (888-323-4732) and speak with a banking representative or by visiting your local branch.

Specific fee information is found in the Disclosure of Products and Fees for Checking and Savings Accounts.

Links to third-party websites may have a privacy policy different from First Citizens Bank and may provide less security than this website. First Citizens Bank and its affiliates are not responsible for the products, services and content on any third-party website.

Bank deposit products are offered by First Citizens Bank. Member FDIC and an Equal Housing Lender. icon: sys-ehl.