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People often ask us
You can find your routing number by selecting the state you opened your account. Routing numbers are often referred to as check routing numbers, ABA numbers or routing transit numbers (RTN).
You can also find your routing and account numbers on checks or in Digital Banking.
Your routing number is listed as the first sequence of numbers at the bottom left corner of your personal checks—typically a 9-digit number. If you have a business account, the routing number will follow the 6-digit check number at the bottom of your checks.
Your account number is listed as the second sequence of numbers at the bottom left corner of your personal or business checks—typically a 12-digit number.
In Digital Banking
Your routing and account numbers can be viewed online in Digital Banking. Select the account you want to see, then look for the details tab and select View Routing and Account Numbers.
Yes. First Citizens direct deposit service offers you the convenience of recurring automatic deposits into your accounts with same-day access. Deposits can be distributed across multiple First Citizens accounts. Online alerts let you know when your money has been deposited. Learn more about direct deposits.
Qualifying deposits may include salary, pension, Social Security and Supplemental Security Income (SSI) benefits and other regular monthly income.
We're unable to accept address changes from an email. Please use one of the following methods to change your address.
- Log in to Digital Banking and select Profile & Preferences then Profile and Contact Info
- Call our Customer Care Center at 888-FC DIRECT (888-323-4732) between 7 am and 11 pm ET 7 days a week
- Visit a local branch
- Submit a written request to:
First Citizens Bank
Attn: Data Integrity - DAC54
PO Box 27131
Raleigh, NC 27611
First Citizens branch locations will be closed in observance of the following federal holidays.
If you need to take care of your banking during the holidays, we’ve got you covered. With our secure ATMs and Digital Banking, you can access your accounts anywhere, anytime.
Bank deposit products are offered by First Citizens Bank. Member FDIC and an Equal Housing Lender. icon: sys-ehl.