Digital Banking for Business

Tools to manage your business

Manage

Manage your business online

View account transactions, balances and monthly statements anywhere from any device.

Create user accounts and set permissions for daily spending limits and approval requirements.

Keep your money safe by using alerts, notifications and card management tools.

Move Money

Transfer money and make payments

Transfer money and make loan and credit card payments from the convenience of your device.

Pay vendors and process payroll quickly with ACH and wire services.

Pay bills, view scheduled payments and view your history.

Security

Protect your business with advanced fraud services

Review and approve ACH transactions before they post.

Protect against check fraud and receive alerts for suspicious check payments.

Get notified anytime a check posts to your account and have the opportunity to pay or return it.

Mobile

Access everything from your mobile device

Log in quickly with Face ID®, Touch ID ®D or your secure 4-digit passcode.

Deposit checks from the office or on the go.

Receive automatic alerts to monitor your account and approve transactions from your phone.

FAQ

People often ask us

Nothing prevents you from logging in to Digital Banking from an airport kiosk, a public library computer, a hotel lobby computer or any other public device, but those devices are at high risk of being modified by criminals to steal your user ID, password and security question answers. Features like Bill Pay can even be abused by criminal software to steal money while your are logged in without you knowing. If you can wait until you have access to a private device, please wait until then.

Alternatively, we offer mobile banking, which would be safer than using a public device.

Business accounts are accessible through Digital Banking, including the mobile and tablet apps, if they are tied to your Digital Banking profile. At this time we do not offer mobile and tablet banking for customers who use BOB Advantage®.

You can change your login ID and your password by selecting Forgot ID/Password? link in our login box. When changing your login ID or password, please follow these guidelines.

  • Login IDs must be 6 to 14 characters.
  • Your login ID can't be the same as your password.
  • Passwords are case sensitive and must be between 8 to 14 characters long, and must include at least one uppercase letter, one number and one special character.

If you've forgotten your user ID and your password, call our Customer Care Center to have your credentials reset.

Yes. The first time you log in from a new device, you'll need to answer a security question. If it's a computer you use often and always physically control, you may choose to register it. Then your secure login will recognize you on both computers. Never choose to register a public device.

After you have logged in, click the Customer Service tab and then the Update My Profile link. From this page you can reset your user ID, password and security questions. If you can't log in, you can call the Customer Care Center to have your secure login reset.

Please see our Business Digital Banking Fee Schedule and Digital Banking Agreement.

First Citizens does not charge fees to download or access First Citizens Digital Banking, including the First Citizens mobile banking app or First Citizens Text Banking. Mobile carrier fees may apply for data and text message usage. Check with your carrier for more information. Fees may apply for use of certain services in First Citizens Digital Banking.

iPhone, Touch ID and Face ID are a registered trademark of Apple, Inc.  Apple is a trademark of Apple, Inc., registered in the US and other countries. App Store is a service mark of Apple, Inc.

Links to third-party websites may have a privacy policy different from First Citizens Bank and may provide less security than this website. First Citizens Bank and its affiliates are not responsible for the products, services and content on any third-party website.

Bank deposit products are offered by First Citizens Bank. Member FDIC and an Equal Housing Lender. icon: sys-ehl.