Fraud Monitoring

Protect your money with fraud monitoring services

ACH Positive Pay Services
Take control of ACH activity

Catch fraud before it happens with ACH Positive Pay. Receive notifications and make decisions to pay or return transactions, eliminating the need to keep a constant watch on your account.

  • Receive text or email alerts of potential fraud
  • View and approve ACH transactions before they post to your account from any device
  • Submit rules to automatically pay trusted transactions

Check Positive Pay Services
Monitor check fraud

Save time and stop check fraud with Check Positive Pay. Review and reject suspicious check payments quickly on your computer or mobile device with just a few clicks.

  • We'll compare check information you send to First Citizens to the checks posted to your account
  • Receive alerts when you have exceptions to review
  • View exceptions listed in your Digital Banking account
  • Pay or return checks with a few simple clicks

Reverse Positive Pay Services
See checks before they pay

Protect your account from check fraud with Reverse Positive Pay. You'll know your account is safe with a quick review of daily check activity.

  • Get alerts when checks post to your account
  • Select Pay or Return for each check
  • Choose to default to Pay or Return for convenience

Please see our Business Digital Banking Fee Schedule and Digital Banking Agreement (PDF).

First Citizens does not charge fees to download or access First Citizens Digital Banking, including the First Citizens mobile banking app. Mobile carrier fees may apply for data and text message usage. Check with your carrier for more information. Fees may apply for use of certain services in First Citizens Digital Banking.

Links to third-party websites may have a privacy policy different from First Citizens Bank and may provide less security than this website. First Citizens Bank and its affiliates are not responsible for the products, services and content on any third-party website.

Bank deposit products are offered by First Citizens Bank. Member FDIC and an Equal Housing Lender. icon: sys-ehl.

NMLSR ID 503941