Community Association Banking

Smart financial solutions for your community association needs

Your community association banking experts

We deliver individualized service, customized technology, smart savings solutions and operational efficiency for community association management companies and their homeowners associations.

Valuable solutions

Choose from a broad suite of banking solutions to help meet your growth goals.

National reach

We're an experienced industry leader with national scale and dedicated regional presence.

Client focused

We stand by our commitment to service excellence, every step of the way.

Connect with a dedicated community association banking expert

Ready to learn more about our HOA solutions?

Welcome to Community Association Banking

Watch the First Citizens Community Association Banking video

First Citizens Bank Community Association Banking.

The expertise to help you grow your communities and your business.

We serve the HOA industry with market-leading community association banking products matched with innovation and award-winning technology.

Deposit & Reserve Solutions

Put your deposits and reserves to work

Secure your community association management company and HOA deposits with CDs, checking, money market accounts, sweep accounts and more.

We also offer FDIC-protected solutions, including: CDARS®, the Certificate of Deposit Account Registry Service® and ICS®, the IntraFi® Cash Service℠.D

  • Safely and effectively manage and grow your deposits—including those over $250,000
  • Deal with one institution that can easily serve all your HOA financial needs
  • Gain security knowing your funds are protected
  • Get flexibility to access funds when you need them
  • Take advantage of direct support from our team of reserve consultants
HOA Lending Solutions

Take your community to the next level

We have the financing solutions you need to add a clubhouse, pool, community center or playground, or to improve structures and roads. Our experts will walk you through all the options and guide you to the best solution for your unique situation. We're by your side at every step.

Explore more about HOA loans and lending options
View All Banking Solutions

Financial expertise

Our experienced community association lenders will meet with your board members, attend community meetings and explain financing solutions.

Lending solutions

We offer several HOA lending solutions including standard term loans, revolving lines of credit and quick-term HOA loans.

Fast approval

Your turnaround time could be as quick as 3 to 5 days for revolving credit and quick term or 10 to 12 business days for standard-term HOA loans.D

Payment & Technology solutions
Elevate your processes

We put our strength and experience to work for our community association banking customers with our suite of digital solutions. These easy-to-use, agile tech products are used for payment processing, customer information, data management and more.

First Citizens API Integrate

Integrate your banking and payment information with your community management software system to get secure, quick access to all your data in one system.

Vendor Pay

Automate your payables process from invoice receipt to payment. Vendor Pay gives you real-time visibility into your payment stream and customized workflows, as well as the flexibility to use multiple payment options and integrate existing accounting software.

Property Pay

Residents and HOA members have access to our simple, easy-to-use payment system for association assessments, fees for amenities such as pool keys, access cards and common area rentals, as well as event fees and other payments. Save time and maximize efficiency for your customers—and your back office. As part of Property Pay, you get access to our administrative tool, Manager Pay, with powerful search functionality and the detailed data you need to manage payment information.

Manager Pay

Reduce manual processes, get detailed data and create efficiencies for your property management company and the communities you serve.

Lockbox

Our high-speed capture equipment quickly processes your lockbox payments. Plus, our team of payment experts validates exceptions, increasing the number of items processed.

View Our Payment & Technology Solutions
Business Credit Solutions

A business credit card to help you stay on top

Manage your community association and HOA needs everywhere you go. Our First Citizens Business Visa® credit card helps reduce the risk of carrying cash and writing checks. Plus, you'll save interest and pay no annual fee.

Community Association Banking FAQ
People often ask us

We work with the majority of community association management software companies through our integration solution, First Citizens API Integrate. Learn more about what integrations are available for your software.

As a leader in the industry, we listen to our clients and seek their input on the products and services they need. We strategically invest in technology solutions and work with you to ensure your community associations and board members have the tools to efficiently support their communities on a daily basis.

We have a team of experts across the US dedicated to the community association management industry. Our seasoned experts have more than 350 years of industry experience and are actively involved in the industry and their communities.

We understand each community comes with a unique set of individuals and requirements. We collaborate with you to ensure your association members, board of directors and employees have the tools to efficiently manage your communities.

Yes. Property Pay is an easy-to-use, secure payment solution for association assessments and fees for amenities such as pool keys, access cards and common area rental, as well as event fees and other payments. Designed to improve the payment experience for your HOAs and their association members, Property Pay helps save time and maximize efficiency for them—and for your back office.

Community Association Banking Insights
Expand your knowledge

Community Association Banking

Best Practices for Creating an HOA Emergency Response Plan

Discover key roles for HOAs, along with best practices for building and implementing an effective recovery plan.
When a disaster strikes, having a clear emergency response plan in place can help protect people and property.
Community Association Banking

Engage and Retain Community Association Management Talent

Learn strategies to help address the shortage of community association managers. Our Insider Series explores promising tactics used by growing companies.
If we don't take care of our team, our staff and our people, what's the point of doing this?
Community Association Banking

How to Pay for an Upcoming HOA Project

Explore different types of HOA financing, and navigate HOA loan requirements with ease.
Bank financing for HOAs is structured to allow associations to move forward with projects and capital improvements without putting a burden on homeowners or capital reserves.
explore more community association banking insights

Account openings and credit are subject to bank approval.

Deposit placement through CDARS or ICS is subject to the terms, conditions and disclosures in applicable agreements. Although deposits are placed in increments that do not exceed the FDIC standard maximum deposit insurance amount (SMDIA) at any one destination bank, a depositor's balances at the institution that places deposits may exceed the SMDIA (e.g., before settlement for deposits or after settlement for withdrawals) or be uninsured (if the placing institution is not an insured bank). The depositor must make any necessary arrangements to protect such balances consistent with applicable law and must determine whether placement through CDARS or ICS satisfies any restrictions on its deposits. A list identifying IntraFi network banks appears at https://www.intrafi.com/network-banks. The depositor may exclude banks from eligibility to receive its funds. IntraFi, ICS, CDARS and Certificate of Deposit Account Registry Service are registered service marks of IntraFi Network, LLC. IntraFi Cash Service is a service mark of IntraFi Network, LLC.

CDARS Products:
Term offerings depend on the availability within the IntraFi network. Not all offerings may be available at all times. Rates subject to change. Offer subject to change.

Assumes loan package is complete and no additional information is needed.

Bank deposit products are offered by First Citizens Bank. Member FDIC and an Equal Housing Lender. icon: sys-ehl.

NMLSR ID 503941