HOA Payment and Community Association Technology Solutions

Technology solutions for community associations and HOAs

Manage your community association and HOA payments

We put our strength and experience to work for our customers with our First Citizens Digital Solutions. These easy-to-use, agile tech products for payment processing, data management and more are designed to help you achieve your business goals.

Ready for a more efficient payment process?

Ready for a more efficient payment process?
Property Pay

Maximize efficiencies with simple, secure payments

Property Pay is an easy-to-use, secure payment solution for association assessments, fees for amenities such as pool keys, access cards, common area rental, event fees and other homeowners association payments.

  • Integrates with your accounting software, reducing risk and creating efficiencies
  • Protects your business and provides peace of mind for your clients
  • Saves time by reducing exceptions
  • Reduces risk and removes the burden of storing sensitive data
  • Streamlines operations so you can receive payments faster
View Property Pay Guides

Get secure payment solutions with Property Pay

Watch the First Citizens Property Pay Secure Payment Solutions video

First Citizens Bank. Forever First.

Community Association Banking Secure Payment Solutions.

First Citizens Bank Property Pay is an easy-to-use, secure payment solution for assessments and other fees that also maximizes efficiencies for your back office.

Community association members can quickly and easily:

  • Pay online
  • Make one-time payments
  • Pay for pool keys, events, access cards, parking and other amenities

They can also create an account to save time and:

  • Create a flexible recurring payment schedule with a fixed or a variable payment amount based on the amount due
  • View their payment history
  • Set up a wallet with preferred payment methods

Property Pay helps your business:

  • Reduce exceptions, save time and increase efficiencies
  • Receive payments faster
  • Integrate with your accounting software through APIs
  • Reduce risk and remove the burden of storing sensitive data

First Citizens Bank. Forever First. Learn more about Property Pay at FirstCitizens.com/cab.

©2025 First-Citizens Bank & Trust Company. All rights reserved. MM#16123

Equal Housing Lender. Member FDIC

Manager Pay

Manage your payment and customer information

Get powerful search functionality and detailed data to manage payment and customer information, while our experienced team provides the support and service that community association management companies need.

  • Get powerful search functionality
  • Access detailed data
  • Benefit from support and service through our experienced team

First Citizens API Integrate
Securely access banking data from your existing accounting system

Simple, secure, scalable and flexible, First Citizens API Integrate gives you more time to develop new solutions and offers your customers access to the banking information they need.

Access account reconciliation information available the next day and up to 31 days

See daily balances, including opening day and intra-day

Import Lockbox auto reconciliation information daily

View documents, statements and chargeback notices

Place and release stop payments on checks

Perform account-to-account transfers

View images of checks, returns and deposits

Send ACH transaction files and Positive Pay detail files

Upload validation files

Enable Vendor Pay boarding and send and retrieve association boarding data

View incoming and outgoing wires

Transfer funds via domestic wire from 8 am to 4 pm ET

Schedule domestic wire transfers for future dates

Create one-time ACH payments in Property Pay

View amenities reporting and automate posting amenity payments

First Citizens API Integrate streamlines your processes

Watch the First Citizens API Integration Solutions video

First Citizens Bank. Forever First. Community Association Banking API Integration Solutions.

An API is a server-to-server interface that allows two applications to transmit data and share information.

API integration gives you access to your banking data in the community association management software you use every day.

Data transfers seamlessly between our bank and your software through an API.

First Citizens Bank API Integrate securely connects your banking and payment information with your association management software.

Simple, secure and flexible, API Integrate streamlines your processes and reduces the logins and systems necessary to manage your business.

Let's talk about how API Integrate can help you save time and resources, increase efficiencies, reduce risk of fraud and reduce number of logins.

First Citizens Bank. Forever First. firstcitizens.com/cab

Vendor Pay

Eliminate the manual work involved in processing invoices

Vendor Pay is an easy, convenient and highly secure way to manage your accounts-payable processes. With Vendor Pay you can automate all invoice payments with a single file upload, set up workflows and approvals to mirror your existing processes, and email your approvals.

  • No need to re-enter information every time you pay an invoice—our intuitive system remembers your previously coded settings
  • Get a new revenue stream through cash back earned on invoice payments made with virtual cards
  • See your digital audit trail
  • Use custom, automated workflows
  • Manage multiple B2B payments—including ACH, checks and virtual cards

Simplify your financial processes with First Citizens Vendor Pay

Vendor Pay

First Citizens Bank®

Vendor Pay

A streamlined solution

Streamline and simplify your vendor payments and financial processes. Eliminate the time spent coordinating multiple systems and chasing approvals. With Vendor Pay, you can focus on what matters—managing thriving communities.

First Citizens Bank Vendor Pay is an easy-to-use, secure payment solution that automates your accounts-payable process from invoice receipt to payment, reducing manual tasks, increasing efficiency and giving you back valuable time.

With Vendor Pay, you can quickly and easily:

  • Automate invoice receipt and payables processes while reducing fraud.
  • Customize approval workflows and reduce manual follow-ups.
  • Manage multiple payment options, including virtual cards, ACH and checks.

Streamline your processes to:

  • Gain real-time visibility into your payment stream.
  • Integrate directly with your accounting software.
  • Have all your financial solutions in one place.

Vendor Pay helps community association management companies:

  • Save time and increase efficiencies.
  • Make faster payments to vendors.
  • Improve security with enhanced fraud protection.
  • Create a new revenue stream through cashback card rebates.

First Citizens Bank Vendor Pay empowers community association management companies to focus less on managing payments and more on growing their business.

First Citizens Bank®

Simplify your payments today with Vendor Pay. Learn more at firstcitizens.com/cab.

©2025 First-Citizens Bank & Trust Company. All rights reserved. First Citizens Bank is a registered trademark of First Citizens BancShares, Inc. MM#15760

Member FDIC. Equal Housing Lender.

Lockbox

Outsource the collection, processing and posting of payments

With Lockbox, you get an enhanced technology solution that reduces the volume of exceptions, improves your online experience and creates back-office efficiencies.

  • Makes it easier to accept, process and accurately apply customer payments
  • Lets you focus on your business instead of managing payments
  • Increases efficiencies with fewer payment exceptions
  • Offers an intuitive workflow and access to additional information
  • Provides a paperless process with images of customer correspondence in real time

Property Pay FAQ
People often ask us

Property Pay is our online payment site that makes it simple and quick for you to make community association payments for dues, assessments and amenities such as pool keys, access cards and parking passes via card or electronic check. You can also download the Property Pay mobile app to manage your account from your device. Simply search for Property Pay in either Google Play™ or the App Store.

Contact our Customer Service Call Center for assistance at 866-800-4656, then select option 2. We can help answer any questions you may have about Property Pay.

View our online user guides:

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Account openings are subject to normal bank approval.

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Bank deposit products are offered by First Citizens Bank. Member FDIC and an Equal Housing Lender. icon: sys-ehl.

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