HOA Payment and Community Association Technology Solutions

Technology solutions for community associations and HOAs

Manage your community association and HOA payments

We put our strength and experience to work for our customers with our community association banking solutions. These easy-to-use, agile tech products for HOA payment processing, data management and more are designed to help you achieve your business goals.

Ready for a more efficient payment process?

Ready for a more efficient payment process?

First Citizens API Integrate
Securely access banking data from your existing accounting system

Simple, secure, scalable and flexible, First Citizens API Integrate gives you more time to develop new solutions and offers your customers access to the banking information they need.

Access account reconciliation information available the next day and up to 31 days

See daily balances, including opening day and intra-day

Import Lockbox auto reconciliation information daily

View documents, statements and chargeback notices

Place and release stop payments on checks

Perform account-to-account transfers

View images of checks, returns and deposits

Send ACH transaction files and Positive Pay detail files

Upload validation files

View incoming and outgoing wires

Transfer funds via domestic wire from 8 am to 4 pm ET

Schedule domestic wire transfers for future dates

Create one-time ACH payments in Property Pay

View amenities reporting and automate posting amenity payments

First Citizens API Integrate streamlines your processes

Watch the First Citizens API Integration Solutions video

First Citizens Bank. Forever First. Community Association Banking API Integration Solutions.

An API is a server-to-server interface that allows two applications to transmit data and share information.

API integration gives you access to your banking data in the community association management software you use every day.

Data transfers seamlessly between our bank and your software through an API.

First Citizens Bank API Integrate securely connects your banking and payment information with your association management software.

Simple, secure and flexible, API Integrate streamlines your processes and reduces the logins and systems necessary to manage your business.

Let's talk about how API Integrate can help you save time and resources, increase efficiencies, reduce risk of fraud and reduce number of logins.

First Citizens Bank. Forever First. firstcitizens.com/cab

Property Pay
Maximize efficiencies with simple, secure payments

Property Pay is an easy-to-use, secure payment solution for association assessments, fees for amenities such as pool keys, access cards, common area rental, event fees and other homeowners association payments.

  • Integrates with your accounting software, reducing risk and creating efficiencies
  • Protects your business and provides peace of mind for your clients
  • Saves time by reducing exceptions
  • Reduces risk and removes the burden of storing sensitive data
  • Streamlines operations so you can receive payments faster
View Property Pay Guides

Get secure payment solutions with Property Pay

Watch the First Citizens Property Pay Secure Payment Solutions video

First Citizens Bank. Forever First.

Community Association Banking Secure Payment Solutions.

First Citizens Bank Property Pay is an easy-to-use, secure payment solution for assessments and other fees that also maximizes efficiencies for your back office.

Community association members can quickly and easily:

  • Pay online
  • Make one-time payments
  • Pay for pool keys, events, access cards, parking and other amenities

They can also create an account to save time and:

  • Create a flexible recurring payment schedule with a fixed or a variable payment amount based on the amount due
  • View their payment history
  • Set up a wallet with preferred payment methods

Property Pay helps your business:

  • Reduce exceptions, save time and increase efficiencies
  • Receive payments faster
  • Integrate with your accounting software through APIs
  • Reduce risk and remove the burden of storing sensitive data

First Citizens Bank. Forever First. Learn more about Property Pay at FirstCitizens.com/cab.

©2025 First-Citizens Bank & Trust Company. All rights reserved. MM#16123

Equal Housing Lender. Member FDIC

Manager Pay
Manage your payment and customer information

Get powerful search functionality and detailed data to manage homeowners association payment and customer information, while our experienced team provides the support and service that community association management companies need.

  • Get powerful search functionality
  • Access detailed data
  • Benefit from support and service through our experienced team

Lockbox
Outsource the collection, processing and posting of payments

With lockbox services for community association management, you get an enhanced technology solution that reduces the volume of exceptions, improves your online experience and creates back-office efficiencies.

  • Makes it easier to accept, process and accurately apply homeowners association payments
  • Lets you focus on your business instead of managing payments
  • Increases efficiencies with fewer payment exceptions
  • Offers an intuitive workflow and access to additional information
  • Provides a paperless process with images of customer correspondence in real time

HOA Bank Services & Community Association Solutions
Solutions that put you first

We'll guide you to the right services—so you can stay focused on serving your communities.
Learn more about our ssociation banking solutions

HOA loans
HOA lending solutions to finance capital projects

Choose from several financing options to make additions and improvements to your community.
Learn more about HOA loans

Property Pay FAQ
People often ask us

Community association management companies can securely access their banking and payment information in their community management accounting software, reducing the number of logins and systems.

Property Pay is our payment system that makes it simple and quick for you to make community association payments for fees, assessments and amenities such as pool keys, access cards and parking passes via card or electronic check.

Contact our Customer Service Call Center for assistance at 866-800-4656, then select option 2. We can help answer any questions you may have about Property Pay.

You can also view our online user guides for more information.

HOA members can pay by card or eCheck.

Yes, residents can schedule payments through our HOA payment automation platform. Just follow the step-by-step instructions in our payment schedule guide (PDF).

Community Association Banking Insights
Expand your knowledge

Community Association Banking

6 HOA payment trends to watch

From checks to digital HOA payment portals, today's homeowners expect a variety of ways to pay.
One effective solution to reduce delinquencies is offering residents more flexibility in how they pay.
Community Association Banking

Best practices for creating an HOA emergency response plan

Discover key roles for HOAs, along with best practices for building and implementing an effective recovery plan.
When a disaster strikes, having a clear emergency response plan in place can help protect people and property.
Community Association Banking

Engage and retain community association management talent

Learn strategies to help address the shortage of community association managers. Our Insider Series explores promising tactics used by growing companies.
If we don't take care of our team, our staff and our people, what's the point of doing this?
explore more community association banking insights

Account openings are subject to bank approval.

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Bank deposit products are offered by First Citizens Bank. Member FDIC and an Equal Housing Lender. icon: sys-ehl.

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