Mobile Banking

Get all our online features and more on your mobile devices

Get the app

Download Our App Today

Download the First Citizens Mobile Banking app and make account access seamless and secure.

  • Log in quickly with Face ID®, Touch ID® or your secure 4-digit passcode
  • Register your device for quicker login
  • You'll find everything you normally see when you login online
Mobile Deposits

Deposit Checks Anytime, Anywhere

Deposit checksD conveniently instead of going to the bank or ATM.

  • Open your Digital Banking app on your phone or tablet to access the mobile deposit feature
  • Snap a photo of your check
  • Check the status of your deposit in the app
Digital Wallets

Pay With Your Phone

Make shopping hassle-free with your digital wallet and First Citizens cards. A digital wallet is either already on your mobile device or waiting to be downloaded.

  • Open your digital wallet appD and add your First Citizens cards
  • Protect your information with your device's security controls
  • Earn rewards by connecting and using your First Citizens Rewards® Visa® credit cardD

People often ask us

First Citizens doesn't charge fees to download or use the app on your mobile phone or tablet. There may be a fee for using services in Digital Banking. And your mobile carrier may charge you for data and text message usage. Check with your carrier for more information.

Yes. You'll be able to view the front and back images of your checks. Click on your account name from the Account tab or the homepage, then click on the check number to view the image. Images of the deposit slip are available as well by clicking on the link in the deposit transaction detail.

Previous deposits and status are available from the Manage Online Activity page under the Payments and Transfers navigation menu.

Yes. The Apple and Android mobile and tablet apps support 4-digit PIN login and fingerprint login. To enable them on your device, log in to the app and select Profile and Preferences from the left navigation menu. Then select Log In Preferences.

To remove the secure device registration from a computer browser, delete all internet browser cookies. See your browser help for information about deleting cookies. On a tablet or mobile phone, the registration information is automatically uninstalled when you delete the mobile banking app.

Please see our Digital Banking Fee Schedule and Digital Banking Agreement.

First Citizens does not charge fees to download or access First Citizens Digital Banking, including the First Citizens mobile banking app or First Citizens Text Banking. Mobile carrier fees may apply for data and text message usage. Check with your carrier for more information. Fees may apply for use of certain services in First Citizens Digital Banking.

Apple, the Apple logo and Apple Pay are trademarks of Apple, Inc., registered in the US and other countries.

iPhone, Touch ID and Face ID are a registered trademark of Apple, Inc.  Apple is a trademark of Apple, Inc., registered in the US and other countries. App Store is a service mark of Apple, Inc.

Google Pay and the Google Pay logo are trademarks of Google, Inc.

Funds deposited using mobile deposit will generally be made available within 3 business days from the day of deposit. However, availability of funds deposited may be delayed for a longer period under certain circumstances. Deposit received and accepted by 9:00 pm ET on a business day we are open is considered to be received that day. Deposits received after 9:00 pm ET will be received on the next business day. Deposits are subject to verification and will not be available for immediate withdrawal. Deposits made using mobile deposit are not subject to the funds availability requirements of Regulation CC.

Account openings and credit are subject to bank approval.

Links to third-party websites may have a privacy policy different from First Citizens Bank and may provide less security than this website. First Citizens Bank and its affiliates are not responsible for the products, services and content on any third-party website.

Bank deposit products are offered by First Citizens Bank. Member FDIC and an Equal Housing Lender. icon: sys-ehl.