First Citizens Digital Banking Fee Schedule
What you need to know about service charges.
Online and Mobile Account Access
Service |
Fee |
|---|---|
Digital Banking (accessed through FirstCitizens.com or the mobile banking app) |
No Charge |
Transfers
Service |
Fee |
|---|---|
Internal funds transfers (within bank) |
No Charge |
External fund transfers (bank to bank)D |
$2.99 |
Incoming external transfers (bank to bank)D |
No Charge |
Person-to-person transfers (Send money with Zelle®)DD |
No Charge |
Bill Pay
Service |
Fee |
|---|---|
Unlimited bill payments using this service |
No Charge |
Next-day rush bill payments (next business day)D |
$34.95 |
Two-day rush bill payments (second business day)D |
$29.95 |
Gift paymentsD |
$2.99 |
Charitable donation paymentsD |
$1.99 |
Express mail notification, per letter |
$15.00 |
Payment cancellation before disbursement, per request |
$7.50 |
Payee-returned ACH payment due to customer error |
$10.00 |
Payee-returned check payment due to customer error |
$5.00 |
Proof of payment for bill payment not in dispute |
$10.00 |
Research from offline files ($25.00 minimum) |
$25.00/hour |
Business Services
Service |
Fee |
|---|---|
Multiple users (in addition to primary user, per month)D |
$7.50 |
Mobile deposit (first 10 checks per month free; thereafter, each check)D |
$0.50 |
Positive Pay Service
Service |
Fee |
|---|---|
Contact Treasury Management ServicesD |
Price Varies |
ACH (Automated Clearing House) Monitor Service (per month)
Service |
Fee |
|---|---|
Contact Treasury Management ServicesD |
Price Varies |
Wire Transfer Services
Service |
Fee |
|---|---|
Wire transfer base module (per month)D |
$15.00 |
Domestic wire origination (each)D |
$15.00 |
ACH Services
Service |
Fee |
|---|---|
ACH batch/payroll module (per month, includes 15 ACH transactions)D |
$15.00 |
ACH batch/payroll transactions (over 15, each)D |
$1.00 |
ACH collections module (per month, includes 15 ACH transactions)D |
$15.00 |
ACH collections transactions (over 15, each)D |
$1.00 |
ACH batch/payroll and ACH collections module (per month, includes 30 ACH transactions)D |
$25.00 |
ACH batch/payroll and ACH collections transactions (over 30, each)D |
$1.00 |
Federal/state tax payments (each)D |
$3.00 |
ACH single payments/external transfers (no monthly fee, each)D |
$3.00 |
Same-day ACH transactions (each, charged separately)D |
$1.00 |
Quicken and QuickBooks (via Web Connect)
Access via Web ConnectD requires enrollment in First Citizens Digital Banking or Commercial Advantage.
Service |
Fee |
|---|---|
Digital Banking through QuickBooks®D software |
No Charge |
Digital Banking through Quicken®D software |
No Charge |
Quicken and QuickBooks
Service |
Fee |
|---|---|
Digital Banking through QuickBooks software (8 sessions per month) |
$11.95/month |
Digital Banking through Quicken software (8 sessions per month) |
$5.95/month |
Digital Banking and Bill Pay through QuickBooks software (8 sessions plus 15 bill payments per month using the service) |
$17.95/month |
Digital Banking and Bill Pay through Quicken software (8 sessions plus 15 bill payments per month using the service) |
$13.95/month |
Additional sessions using QuickBooks software |
$0.75 each |
Additional sessions using Quicken software |
$0.50 each |
Bill payments in excess of 15 per month through QuickBooks software |
$0.75 each |
Bill payments in excess of 15 per month through Quicken software |
$0.50 each |
Surcharge for use of business account with Quicken |
$4.95/month |