Digital Banking Fee Schedule
What you need to know about service charges.
Online and Mobile Account Access
Service |
Fee |
---|---|
Digital Banking (accessed through FirstCitizens.com or the mobile banking app) |
No Charge |
Transfers
Service |
Fee |
---|---|
Internal funds transfers (within bank) |
No Charge |
External fund transfers (bank to bank)D |
$2.99 |
Incoming external transfers (bank to bank)D |
No Charge |
Person to person transfers (Send money with Zelle®)D |
No Charge |
Bill Pay
Service |
Fee |
---|---|
Unlimited bill payments using this service |
No Charge |
Next-day bill payments (Next business day)D |
$19.95 |
Two-day bill payments (second business day)D |
$14.95 |
Gift paymentsD |
$2.99 |
Charitable donation paymentsD |
$1.99 |
Express mail notification, per letter |
$15.00 |
Payment cancelation before disbursement, per request |
$7.50 |
Payee-returned ACH payment due to customer error |
$10.00 |
Payee-returned check payment due to customer error |
$5.00 |
Proof of payment for bill payment not in dispute |
$10.00 |
Research from offline files ($25.00 minimum) |
$25.00/hour |
Business Services
Service |
Fee |
---|---|
Multiple users (in addition to primary user, per month)D |
$7.50 |
Mobile deposit (first 10 checks per month free. Thereafter, each check)D |
$0.50 |
Positive Pay Service
Service |
Fee |
---|---|
Contact Treasury Management ServicesD |
Price Varies |
ACH Monitor Service (per month)
Service |
Fee |
---|---|
Contact Treasury Management ServicesD |
Price Varies |
Wire Transfer Services
Service |
Fee |
---|---|
Wire Transfer Base Module (per month)D |
$15.00 |
Domestic Wire Origination (each)D |
$15.00 |
ACH (Automated Clearing House) Services
Service |
Fee |
---|---|
ACH Batch/Payroll Module (per month, includes 15 ACH transactions)D |
$15.00 |
ACH Batch/Payroll Transactions (over 15, each)D |
$1.00 |
Federal/State Tax Payments (each)D |
$3.00 |
ACH Single Payments/External Transfers (no monthly fee, each)D |
$3.00 |
Same Day ACH Transactions (each, charged separately)D |
$1.00 |
Quicken and Quickbooks (via Web Connect)
Access via Web ConnectD requires enrollment in First Citizens Digital Banking or BOB Advantage.
Service |
Fee |
---|---|
Digital Banking through Quickbooks®D Software |
No Charge |
Digital Banking through Quicken®D Software |
No Charge |
Quicken and Quickbooks (via Direct Connect)
Access via Direct ConnectD requires enrollment in the Direct Connect service.
Service |
Fee |
---|---|
Digital Banking through Quickbooks Software (8 sessions per month) |
$11.95/month |
Digital Banking through Quicken Software (8 sessions per month) |
$5.95/month |
Digital Banking and Bill Pay through QuickBooks Software (8 sessions plus 15 bill payments per month using the service) |
$17.95/month |
Digital Banking and Bill Pay through Quicken Software (8 sessions plus 15 bill payments per month using the service) |
$13.95/month |
Additional Sessions Using QuickBooks Software |
$0.75 each |
Additional Sessions Using Quicken Software |
$0.50 each |
Bill Payments in Excess of 15 per Month Through QuickBooks Software |
$0.75 each |
Bill Payments in Excess of 15 per Month Through Quicken Software |
$0.50 each |
Surcharge for Use of Business Account with Quicken |
$4.95/month |