Account Management

Make money management effortless

Manage My Money

See Your Accounts in One Place

Take control of your financial life by understanding where your money is, where it's going and how it's helping you achieve your goals.

  • See your accounts in one place—even accounts you have with other banks
  • Track your spending and see how it trends over time
  • Keep track of your debt and create a budget to tackle it
View Documents

Access Your Statements and Tax Documents

Get account documents electronically through Digital Banking.

  • Access, download and print your monthly statements
  • Enroll in e.statements to go paperless
  • View your annual tax documents
Personal Information

Update Your Profile and Preferences

Update your personal information when it's convenient for you.

  • Change your address or phone number to keep your contact information up to date
  • Set account preferences including account nicknames
  • Change your password and account login information
Focus on FICO

Monitor your Credit Score

Keep tabs on your credit accounts right in Digital Banking.

  • Monitor your FICO® score for free
  • See the main factors that contribute to your score
  • See how your score changes over time
Manage Your Cards

Access any of our card services from your phone

Temporarily lock your card

Report a lost or stolen card

Notify us if you're traveling

Manage Your Cards

Access any of our card services from your phone

Temporarily lock your card

Manage Your Cards

Access any of our card services from your phone

Report a lost or stolen card

Manage Your Cards

Access any of our card services from your phone

Notify us if you're traveling

First Citizens does not charge fees to download or access First Citizens Digital Banking, including the First Citizens mobile banking app or First Citizens Text Banking. Mobile carrier fees may apply for data and text message usage. Check with your carrier for more information. Fees may apply for use of certain services in First Citizens Digital Banking.

Please see our Digital Banking Fee Schedule and Digital Banking Agreement.

Apple, the Apple logo and Apple Pay are trademarks of Apple, Inc., registered in the US and other countries.

FICO® and “the score lenders use” are registered trademarks of Fair Isaac Corporation in the United States and other countries.

The FICO® Score and associated educational content are provided solely for your own non-commercial personal review, use and benefit. First Citizens Bank and Fair Isaac are not credit repair organizations as defined under federal and state law.

Links to third-party websites may have a privacy policy different from First Citizens Bank and may provide less security than this website. First Citizens Bank and its affiliates are not responsible for the products, services and content on any third-party website.

Bank deposit products are offered by First Citizens Bank. Member FDIC and an Equal Housing Lender. icon: sys-ehl.