First Citizens Bank Customer Service
Business

866-322-4249

Monday to Friday: 8 am to 9 pm ET

Automated system available 24/7

866-322-4249

Monday to Friday: 8 am to 9 pm ET

Automated system available 24/7

919-716-4588

Monday to Friday: 8 am to 9 pm ET

Saturday and Sunday: 8 am to 8 pm ET

To apply for a new small business account with First Citizens, visit a local branch or talk to a banker.

Equipment Finance

888-501-6847

Monday to Friday: 8:30 am to 7 pm ET

Service@FirstCitizens.com

Equipment Finance & Leasing
If you worked directly with a First Citizens relationship banker to open your lease account

800-537-6888

Monday to Friday: 8 am to 5 pm ET

Lease_Servicing@FirstCitizens.com

844-826-8489

Representatives available 24/7

866-567-7760

Monday to Friday: 8 am to 9 pm ET

Saturday and Sunday: 8 am to 8 pm ET

888-514-6849

Monday to Friday: 8 am to 9 pm ET

Saturday and Sunday: 8 am to 8 pm ET

888-514-6849

Monday to Friday: 8 am to 9 pm ET

Saturday and Sunday: 8 am to 8 pm ET

866-645-1694

Monday to Saturday: 8 am to 9 pm ET

Sunday: 8 am to 6 pm ET

540-561-4707

Monday to Friday: 8 am to 9 pm ET

Saturday and Sunday: 8 am to 8 pm ET

888-322-4678

Monday to Friday: 8 am to 5 pm ET

800-562-1337

Monday to Friday: 8 am to 9 pm ET

Saturday and Sunday: 8 am to 8 pm ET

866-372-9830

Monday to Friday: 8 am to 5 pm ET

FAQ
People often ask us

When calling First Citizens Customer Services for Business Digital Banking or Commercial Advantage (866-322-4249), you'll be prompted to give a reason for your call for proper routing. To use our 24-hour automated services, you can say "Commercial Advantage," "Digital Banking," "Remote Deposit," "ACH," "Wires," or other product names.

When you call the number on the sticker of a new business credit card for Credit Card Activation (888-514-6849) or Debit Card Activation (800-562-1337), you'll be asked to enter your 16-digit card number along with additional information. Upon successfully authenticating, your card will be activated.

When calling the Credit Card Servicing Center (800-543-9000), you can say things like:

  • Recent transactions
  • Report a lost, stolen or damaged card
  • Activate a card
  • Freeze or unfreeze a card
  • Make a payment
  • Report travel
  • Report fraud
  • Dispute a transaction

Need something else?

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Bank deposit products are offered by First Citizens Bank. Member FDIC and an Equal Housing Lender. icon: sys-ehl.

NMLSR ID 503941