Email Us

Please select the option that best matches your needs.

Account Questions

Send a secure message from Digital Banking

Other Questions

Non-account related assistance

Customers with account-related questions who aren't enrolled in Digital Banking or who would prefer to talk with someone can call us directly.

Links to third-party websites may have a privacy policy different from First Citizens Bank and may provide less security than this website. First Citizens Bank and its affiliates are not responsible for the products, services, and content on any third-party website.

Third parties mentioned are not affiliated with First-Citizens Bank & Trust Company.

Bank deposit products are offered by First-Citizens Bank. Member FDIC and an Equal Housing Lender. icon: sys-ehl.

NMLSR ID 503941