Lockbox Services

Accelerate collected funds

Lower Costs

Reduce in-house processing costs.

Faster Access

Access available funds faster by speeding up the collection of receivables.

More Control

Improve control using digital automation to capture and transmit information.

Lockbox services

Options that fit your needs

Retail

Scan remittance documents to capture payment information and provide transmissions, updating your consumer accounts receivable.
This service is tailored to your specific business needs.

Wholesale

Using our secure online access, accelerate collections of large denomination checks for business payments. Remit payments directly to a unique post office box where the lockbox team processes the payments.

Property Management

Designed for management companies that have multiple homeowners associations and property management companies.

Residents remit payments and a coded payment coupon to a unique post office box. Payments are received and electronically sorted, deposited into the associated bank account. Payment information is transmitted to the management company on a daily basis. 

Lockbox Portal

Using Lockbox Portal, you have online access to images of lockbox checks and remittance documents. Online reports are available each morning with updated information from the previous business day—no paper reports needed. Images are archived for seven years and are easily retrieved by check number, amount or deposit date. 

Business Digital Banking

Manage your business on the go

Manage your accounts from anywhere

Send and transfer money using ACH and wires

Receive account and security alerts

Business Digital Banking

Manage your business on the go

Manage your accounts from anywhere

Business Digital Banking

Manage your business on the go

Send and transfer money using ACH and wires

Business Digital Banking

Manage your business on the go

Receive account and security alerts

Remote Image Deposit

Deposit money from anywhere

Deposit checks remotely for faster processing and extended deposit hours.
Business Rewards Visa

Earn more from your business

Make business purchases count with bonus points.

Normal bank approval applies.  

Links to third-party websites may have a privacy policy different from First Citizens Bank and may provide less security than this website. First Citizens Bank and its affiliates are not responsible for the products, services and content on any third-party website.

Bank deposit products are offered by First Citizens Bank. Member FDIC and an Equal Housing Lender. icon: sys-ehl.