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May Q&A: Available now
This month, the Making Sense team answers client questions related to trade policy developments and their impacts on key economic issues.
Optimize cash flow
Expedite the processing and posting of collections.
Improve processes
Streamline exception management and account reconciliation.
Consolidated online experience
Secure online access to deposits, images, archive and reports.
Most commonly used for processing business to business, or B2B payments, this generally has a high dollar value and low transaction volume with no standard format for remittance detail. Processing can be manual or customized.
Best suited for consumer to business, or C2B payments, this generally has a low dollar value and high transaction volume with standard invoice or coupon format. Processing can be automated with standard data fields.
This type allows businesses to locally scan and process checks and remittance documents at an office location. Deposits are consolidated with existing lockbox deposits.
This secure online experience is used to view lockbox batches, deposits and images. It allows authorized users to generate standard and custom reports to manage, reconcile and balance lockbox transactions. Additional modules include archiving, exception decisioning, and imaged based reporting and file delivery.
Manage your accounts from anywhere
Send & transfer money with ACH and wires
Receive account and security alerts
Manage your accounts from anywhere
Send & transfer money with ACH and wires
Receive account and security alerts
A lockbox service offers several benefits to a business, including:
There are several processes to evaluate, including:
Lockbox complementary products include:
Normal bank approval applies.
Links to third-party websites may have a privacy policy different from First Citizens Bank and may provide less security than this website. First Citizens Bank and its affiliates are not responsible for the products, services and content on any third-party website.
Bank deposit products are offered by First Citizens Bank. Member FDIC and an Equal Housing Lender. icon: sys-ehl.
NMLSR ID 503941
Treasury & Cash Management
Electronic Bill Presentment & Payment
Investment & Retirement Services
Community Association Banking
Equipment Financing & Leasing
Credit Cards
Merchant Services
Insurance
Email Us
Please select the option that best matches your needs.
Customers with account-related questions who aren't enrolled in Digital Banking or who would prefer to talk with someone can call us directly.
Fill out the form below to connect with us about lockbox services. Fields denoted with an asterisk (*) are required.
If you prefer to speak with someone directly, please give us a call.