OneWest Bank Personal Banking Customers

Your First Citizens welcome package, mailed June 10, 2022, provides all the details you'll need, including a description of your new accounts. To keep things simple for you, we've selected the First Citizens accounts closest to your current OneWest Bank accounts, but you can easily change these choices if you like.

Your account numbers won't change unless we notify you. You now have a new routing number, which is 122037760.

You can continue using your current checks, and any outstanding checks with your OneWest Bank account number will continue to be honored for 180 days from July 18, 2022. However, if you use deposit tickets preprinted with your OneWest Bank account number, they can't be accepted after July 18, 2022—but you'll receive a 50% discount on your first order of First Citizens checks and deposit tickets.

You can still have payments automatically deducted from your account. Be sure to provide recipients with your new account number and routing number as soon as possible after July 18, 2022.

In most cases, direct deposits and automated transfers will continue. However, there are government agencies (Social Security Administration, Department of Veterans Affairs, etc.) and companies that won't automatically make changes without obtaining your authorization.

Yes. You should have received a new First Citizens Visa® debit card in the mail the week of June 27 to replace your OneWest Bank debit card, with a new PIN arriving separately in an unmarked envelope. Your OneWest debit card stopped working at 11 am PT on Friday, July 15. Don't forget to provide your new card number and expiration date to any merchants you've authorized to debit your card for payments.

Your OneWest Bank account history didn't transfer, but starting July 18, 2022, we'll begin to retain transaction history for your new First Citizens products.

You'll receive a final OneWest Bank statement for your checking, savings or money market accounts as of July 15, 2022, and your new First Citizens statement will be issued as close to your current statement date as possible. Monthly fees, if any, won't be charged on partial statements. Checking account statements won't contain check images. First Citizens has different procedures for combining statements, duplicate statements and more—please see your welcome mailing for details.

Yes. There's no change to your current safe deposit contract.

Loans and lines of credit will continue in effect with no changes to terms and conditions.

To see all the options First Citizens provides for overdraft coverage, please visit our Overdraft Protection page.