How to use single-sign on to access Property Pay
Learn how to connect to Property Pay through your Homeowner Portal.
First Citizens Bank®
Single sign-on Homeowner Portal access to Property Pay
Welcome to First Citizens Property Pay. In this video, we'll show you how to connect to Property Pay directly from your Homeowner Portal to make a payment. If you are new to Property Pay, we'll demonstrate how you can easily create a new Property Pay profile.
And if you are an existing Property Pay user, we'll show you how to merge your Property Pay profile with your Homeowner Portal login using a quick email or phone number verification process.
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From the Homeowner Portal, select the Make a Payment button.
The redirect process will begin.
You are then signed into Property Pay, and your property information is collected and loaded.
The Property Pay dashboard will open, listing all properties associated with your login. Locate a property and select.
To view property details, make a payment or add a scheduled payment.
If you are new to Property Pay, the system will ask you to create a new profile.
From the Homeowner Portal, select the Make a Payment button.
The redirect process will begin.
You are then signed in to Property Pay, and your property information is collected and loaded.
Since you are new to Property Pay, select Create New Property Pay Profile.
Review your name and enter your phone number. The email address will default from your Homeowner Portal login.
Then select Create Profile.
The Property Pay dashboard will open listing all properties associated with your login.
If you are an existing Property Pay user, you can merge your Property Pay profile with your Homeowner Portal login using a quick email address or phone verification process. Once merged, your existing payment methods, payment history and recurring scheduled payments are listed.
From the Homeowner Portal, select the Make a Payment button.
The redirect process will begin.
You are then signed into Property Pay, and your property information is collected and loaded.
Select the Find Existing Property Pay Profile button.
Enter your Property Pay email address or phone number and click on Search.
In the search results, locate your email address and then select.
A security code is sent to the email address selected.
Enter the code you received, and select Merge Profile.
Once the profiles are merged, the Property Pay dashboard will open, listing all properties associated with your login.
Thank you for joining us. If you have any questions, we're here to help.
Contact our Business Engagement Center at 866-800-4656, option 3, Monday through Friday, 8 am to 9 pm ET. Our team is happy to assist you.
Disclosures
This information is provided for educational purposes only and should not be relied on or interpreted as accounting, financial planning, investment, legal or tax advice.
First Citizens Bank, or its affiliates, neither endorses nor guarantees this information and encourages you to consult a professional for advice applicable to your specific situation.
Links to third-party websites may have a privacy policy different from First Citizens Bank and may provide less security than this website.
First Citizens Bank and its affiliates are not responsible for the products, services and content on any third-party website.
