How to create a payment schedule
Learn how to make a payment schedule using Property Pay.
First Citizens Bank®
Property Pay Scheduled Payments
Welcome to First Citizens Property Pay.
In this video, we'll show you the basics for creating a scheduled payment in Property Pay. Once logged in, from the Property Pay dashboard, locate the property and select.
Select Make a Payment, and then Scheduled Payments.
Enter your payment information.
Select a payment method and schedule frequency from the dropdown list.
Select a schedule type. In this example, we're selecting Fixed amount.
Then select a start date from the calendar.
Enter a schedule name.
Select an end date for your payment schedule. You have the option to select No end date, or you can enter the number of payments to calculate the end date.
Scroll down and enter the payment amount. You can change the default amount if one is listed. The total amount to pay will automatically adjust.
Once you are satisfied with the schedule information and payment amount, click Continue.
The Payment Schedule Summary is displayed for review.
A Back button is provided if you'd like to make any changes to the payment schedule.
Check the I agree to pay the account balance or total amount due including administrative fees box and then Create Schedule.
A confirmation is provided.
Click OK to return to the home page.
The new scheduled payment is listed for your property.
To edit or cancel a scheduled payment, from the Property Pay dashboard, locate the property and select.
In the Scheduled Payment section, locate the payment schedule and select the Edit link.
From here, you can change the schedule name, select a different payment method and change the payment date or payment amount.
Once the changes are made, select the I agree to pay the total amount including any fees as shown above and then save.
When changing the payment date, a confirmation window is provided, and your next payment date is listed.
Click OK to continue.
You are returned to the Property Pay dashboard.
The Scheduled Payment section is updated with the changes made.
To cancel a scheduled payment, locate the payment schedule and select the Edit link.
You have the option to cancel the next payment or cancel the entire schedule.
Once selected, a confirmation window will display.
Select Yes to cancel.
Thank you for joining us.
If you have any questions, we're here to help.
Contact our Business Engagement Center at 866-800-4656, option 3, Monday through Friday, 8 am to 9 pm ET. Our team is happy to assist you.
Disclosures
This information is provided for educational purposes only and should not be relied on or interpreted as accounting, financial planning, investment, legal or tax advice. First Citizens Bank, or its affiliates, neither endorses nor guarantees this information and encourages you to consult a professional for advice applicable to your specific situation.
