Receivables Management Services

Automate your accounts and make funds available faster

Boost your business's potential with receivables management services

Transform your business with a better receivables experience. Receivables management services simplify your accounts receivable and payment processes—so you get access to your cash faster. No matter the type of payments you manage—ACH, check, electronic, lockbox or cash—our solutions are at your service.

Convenience and cash flow

Offer convenience and improve cash flow with ACH receivables.

Electronic billing services

Reduce billing expenses with less paper and postage.

Accelerated collections

Outsource payment collection, processing and posting.

Find out more about receivables
Accounts Receivable Management Services

Better cash flow means better business

Utilize a broad range of products

First Citizens corporate accounts receivable management services provide flexible payment solutions to accelerate cash flow and optimize your business.

Get paid faster

Replace paper invoicing with electronic bill presentation and payment. ACH receivables offer convenience to your customers and reduce their costs to make payments while allowing you to collect payments quickly and securely.

Integrate seamlessly

Digital and electronic payment services such as lockbox processing, check recovery and eReceivables allow you to outsource the collection, processing and posting of payments, making funds available faster. Save time and money, improve security and accuracy, and deposit checks faster with commercial image cash letter and Remote Deposit Capture.

Accounts Receivable Management Services FAQ

People often ask us

You can submit an ACH transaction reversal using Commercial Advantage. An ACH reversal must be submitted within 5 days of the settlement date of the original erroneous transaction. To access the ACH reversal function, locate the erroneous transaction in the completed section on the ACH Summary page. Select View for the transaction. Detailed information for the selected transaction is displayed. A Reverse option will also display. To submit a reversal, choose Reverse. If you need additional assistance, select Inquire for the transaction. Enter your question, and then select Send.

A customer service representative will respond to your inquiry within 1 business day. If you're sending files through DES FTP transmission, simply send the reverse entry in a Nacha format. Digital Banking for business customers should contact Business Support, 866-FCB 4BIZ (866-322-4249).

Yes. A pre-note transaction may be submitted as a test. A pre-note is a zero-dollar transaction with unique transaction codes. Its intention is to verify both the transit routing and account number of a transaction. If either is incorrect, you'll be notified by a Return Resolution Report. It's recommended that you initiate a pre-note transaction 3 days in advance of a live dollar transaction for first-time accounts.

An ACH routing number is similar to an ABA routing number. The difference is that an ACH routing number is used for electronic transactions.

An ACH transfer is an electronic transfer of funds between two bank accounts. It's initiated through the Automated Clearing House network so you can send payments or pay bills quickly, depending on the ACH payment services available at your bank.

ACH transfers and automatic payments are processed securely by either the Federal Reserve or the Clearing House Payments Company, and then funds are moved electronically from one bank to another. ACH payment services generally are offered by banks and other financial institutions and often include same-day processing and detailed reports online.

Normal bank approval applies.

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Bank deposit products are offered by First Citizens Bank. Member FDIC and an Equal Housing Lender. icon: sys-ehl.

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