Fraud Prevention Solutions

Shield your business accounts from financial misdeeds


Receive alerts on all types of transactions.


Block unauthorized or unrecognized withdrawals.


Protection to match any account activity level.

Fraud Prevention Solutions Benefits

Let us help you stay vigilant

A broad array of security tools

On the electronic payment front, our ACH Positive Pay (formerly ACH Monitor) offers a variety of commercial fraud prevention solutions, all designed to shield your funds from online thieves. In addition to restricting the types of transactions you'll accept, we'll also let you know about any suspicious activity.

Keeping an eye out for you

To counter fraudulent check activity, we offer programs with constant monitoring of your company's accounts. By requiring confirmation of the validity of any checks you cut, both programs shrink the chances that you'll be contending with a bogus payment down the road.

First Citizens Positive Pay Video

See how it works

Watch the Positive Pay Sales Demonstration video

Every year, billions of dollars are lost to check and electronic fraud. It's one of the largest fraud challenges facing businesses today.

It can happen as easily as someone stealing a blank check, an employee issuing a check without proper authorization, counterfeiting, or intentional or mistaken duplicate deposits.

With the popularity of mobile banking products, the chance of a check being deposited twice has increased. While First Citizens Bank will always help protect your account, we offer a proactive approach that puts you in control and able to fight fraud with a few clicks of a button.

First Citizens Bank's Positive Pay check-monitoring service can help you detect and stop check fraud from negatively impacting your business. We offer several options of protection to fit your business's needs. And with Digital Banking for business, you have the freedom to manage decisions on your mobile device.

With standard Positive Pay, each time you issue checks, you will send an electronic file with the check number, amount and date to First Citizens using your online banking portal. The Payee Match option can provide an additional layer of security by matching the payee name on the check as well.

As checks clear your account, you will receive a text or email alert to notify you if any irregularities are found. The service will present the check the next day for you to make a pay-or-return decision.

If a decision is not made prior to the cutoff time, the check will follow your previously selected default option: Pay or Return.

Reverse Positive Pay allows you to monitor each cleared check for alterations—or even fraudulently cleared items—and return any unauthorized items.

This option is ideal for lower check volume accounts or clients who don't wish to submit an electronic check issue file.

When a check is presented to your account, all users who have permissions within Digital Banking will receive an alert and have until the current cutoff time to decision items. If no decision is made, the item will pay as presented.

Positive Pay also includes comprehensive reporting capabilities that allow you to review your decisions history and Positive Pay activity for the past 65 days.

Safeguard against fraud, and help proactively protect your accounts with First Citizens Positive Pay.

To learn more, please visit or contact your local First Citizens banker today.

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Fraud Prevention Insights

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Normal bank approval applies.

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