Finance · January 28, 2026

4 strategies to improve business working capital

Capital strategy helps businesses allocate resources effectively today while preparing for opportunities tomorrow. A thoughtful strategy creates the flexibility to invest, manage risk and keep operations moving when conditions change.

In the recent First Citizens webinar Planning capital with confidence: Optimizing cash flow and investments, Treasury Management Services Executive Kristen Saranteas, Executive Director of SBA Lending Adrienne Sipe and Director of Equipment Financing and Leasing Jennifer Champion were joined by T.J. McCaskill, CEO of Carolina Eye Associates, to share how treasury services, SBA loans and equipment financing can work together to strengthen financial strategies. With real client stories and practical examples, they showed how businesses can preserve liquidity, fund growth and plan with greater confidence.


1Start with a clear view of your capital

Capital strategy begins with cash flow visibility. Businesses that know what funds are coming in, what's going out and how excess cash is being managed are better equipped to make intentional decisions. This clarity can reveal the true cost of delayed receivables, highlight opportunities to reinvest excess funds or identify the need to shore up reserves.

An infographic depicting a simple approach to capital planning
  • Business growth
  • Capital strategy tools
  • Excess cash flow
  • Money coming in
  • Money going out
  • How do you track it?

"When we talk about capital planning, the first step is understanding what matters most to your business right now," Saranteas said. "Your needs change over time, which is why it's important to revisit your strategy regularly. Every stage of growth brings different priorities."

Businesses should look at capital strategy as a continuous process, not a one-time event, to help ensure decisions remain aligned with current challenges and future goals.

2Put treasury tools to work

Treasury solutions are often underutilized, but they can transform how businesses manage cash flow and risk. Examples include receivables tools such as Remote Deposit Capture and ACH collections to accelerate incoming funds, and payables solutions such as integrated payables, purchasing cards and instant payments to create more predictable outflows.

There are several key components of a business's cash flow, from payment collection and processing to outbound disbursements and real-time monitoring.

An infographic depicting bank tools for managing cash flow

Money coming in

  • Remote deposit capture
  • Merchant services
  • ACH collections

Excess cash flow

  • Sweeps
  • Investments

Money going out

  • Integrated payables
  • ACH
  • Purchasing/virtual cards
  • Instant payments

How do you track it?

  • Online banking tools
  • Alerts
  • Reporting
  • Fraud monitoring

"We currently use First Citizens' Remote Deposit Capture feature, which has been a big time saver for our accounting staff," McCaskill said. "It cuts down on trips to the branch and helps us process payments more efficiently."

Equally important are visibility and liquidity solutions. Online banking platforms, real-time alerts and reporting dashboards give leaders clearer insight into their financial position, while sweep accounts and tailored investments ensure idle funds are working efficiently. These tools not only streamline processes but also strengthen decision-making, reduce fraud risk and free up staff resources for higher-value work.

Businesses are encouraged to review their treasury setup regularly, ensuring that tools evolve alongside operational demands and growth objectives.

"Your treasury management partner is going to be watching your transaction flow and may see that you could be an ideal candidate for new technology that's coming," Saranteas said. "Your partner may prompt a review of your structure in order to see if you're a great fit for something that might improve your cash flow before you even realize you need it."

Cash management during transition moments

Moments of growth like acquisitions, expansions and operational shifts often signal it's time to reassess how cash moves through your business. In this exchange from the webinar, Saranteas and McCaskill walk through real-world examples of when to engage your treasury team and how the right tools support smoother transitions.

Planning Capital with Confidence: When to Rethink Cash Management

How do you decide when it's time to revisit or upgrade your cash management setup?

Kristen Saranteas, Treasury Management Services Executive: There are moments in time in the life cycle of a company that would trigger that conversation, either through an acquisition, moving into a new market, transitioning something or adding something to the profile of that company. T.J., I would love to hear if any of these tools and the parts of the conversation resonate with the way in which you've approached the cashflow dialogue.

T.J. McCaskill, CEO, Carolina Eye Associates PA: To give you an idea of what Carolina Eye utilizes, on the receivables side of things, most of our collections from the insurance payers are received by ACH deposit, which helps our cash flow because it provides a much quicker method of receipt than the check payments. We also currently use First Citizens' Remote Deposit Capture feature, which has been a big time-saver for our accounting staff, as it cuts back on those number of trips they have to make to the branch office to deposit those checks. We've also had a good experience using First Citizens' merchant services for our patient pay card transactions.

As far as any excess capital or cash, we normally transfer any excess cash for our money market savings account, which earns interest at a competitive interest rate with convenient access to those funds. For tracking, we use First Citizens' Commercial Advantage online banking platform, where we have access to our deposit and loan accounts, and the helpful reporting and other features come with that.

One of the tracking features that's been most useful to us is the Positive Pay check and ACH fraud prevention tool that you mentioned. We've had numerous fraudulent transaction attempts in recent years that have been caught and blocked by Positive Pay. I read recently that the overall amount of money lost fraudulent bank transactions jumped by 25% to $12.5 billion last year. So if you aren't using a feature like Positive Pay to protect your cash, you're at risk.

Kristen: There's a similar stat that talks about the number of companies that have been a victim or an attempted victim of fraud, and it's close to 80%. So it's not a matter of if, it's more when.

Ready to explore treasury management solutions? Reach out to your banker.

First Citizens Bank®

FirstCitizens.com

This material is for informational purposes only and is not intended to be an offer, specific investment strategy, recommendation or solicitation to purchase or sell any security or insurance product, and should not be construed as legal, tax or accounting advice. Please consult with your legal or tax advisor regarding the particular facts and circumstances of your situation prior to making any financial decision. While we believe that the information presented is from reliable sources, we do not represent, warrant or guarantee that it is accurate or complete.

Your investments in securities and insurance products and services are not insured by the FDIC or any other federal government agency and may lose value.  They are not deposits or other obligations of, or guaranteed by any bank or bank affiliate and are subject to investment risks, including possible loss of the principal amounts invested. There is no guarantee that a strategy will achieve its objective.

About the Entities, Brands and Services Offered: First Citizens Wealth® (FCW) is a registered trademark of First Citizens BancShares, Inc., a bank holding company. The following affiliates of First Citizens BancShares are the entities through which FCW products are offered. Brokerage products and services are offered through First Citizens Investor Services, Inc. ("FCIS"), a registered broker-dealer, Member FINRA and SIPC. Advisory services are offered through FCIS, First Citizens Asset Management, Inc. and SVB Wealth LLC, all SEC registered investment advisors. Certain brokerage and advisory products and services may not be available from all investment professionals, in all jurisdictions or to all investors. Insurance products and services are offered through FCIS, a licensed insurance agency. Banking, lending, trust products and services, and certain insurance products and services are offered by First-Citizens Bank & Trust Company, Member FDIC and an Equal Housing Lender icon: sys-ehl, and First Citizens Delaware Trust Company.

All loans provided by First-Citizens Bank & Trust Company and Silicon Valley Bank are subject to underwriting, credit and collateral approval. Financing availability may vary by state. Restrictions may apply. All information contained herein is for informational purposes only and no guarantee is expressed or implied. Rates, terms, programs and underwriting policies are subject to change without notice. This is not a commitment to lend. Terms and conditions apply.

For more information about FCIS, FCAM or SVBW and its investment professionals, visit FirstCitizens.com/Wealth/Disclosures.

See more about First Citizens Investor Services, Inc. and our investment professionals at FINRA BrokerCheck.

Normal bank approval applies. Bank deposits are offered by First Citizens Bank. Member FDIC and an Equal Housing Lender. NMLSR ID 503941

First Citizens Bank and its affiliates are not responsible for the products, services and content for third-party vendors. Any and all third-party trademarks, logos and service marks referenced herein remain the property of their respective owner.

©First-Citizens Bank & Trust Company. All rights reserved. Silicon Valley Bank, a division of First-Citizens Bank & Trust Company. Member FDIC. First Citizens Wealth is a trademark of First-Citizens Bank & Trust Company.

Learn more about cash management solutions at First Citizens Bank.

3Explore SBA lending as an option

SBA loans are a versatile tool available to businesses seeking to balance growth and liquidity. SBA loans balance growth investment with liquidity preservation through longer repayment terms, broader eligibility requirements and flexible fund usage across working capital, equipment purchases and real estate investments.

For established businesses, SBA loans can provide a pathway to expansion while preserving cash flow to keep your company in a strong position while scaling responsibly.

"One of the challenges we hear about from businesses is balancing the need to invest in your business with the need to preserve cash flow," Sipe said. "SBA loans can be a great option because they let you do both. You can pursue growth without straining day-to-day operations."

Exploring these options early can expand access and improve outcomes. Careful planning helps businesses align the right SBA program with their stage of growth and long-term objectives.

SBA loan options

SBA 7(a) loans

SBA 504 loans

SBA Express loans

Use of proceeds

Most flexible use of proceeds including acquisition, partner buyout or buy-in, startup, expansion, working capital, equipment inventory, debt refinance, construction, renovation, leasehold improvements, franchise financing and commercial real estate

Commercial real estate acquisition and refinance

Working capital and equipment financing, excluding titled vehicles

Loan amount

$400,000 to $5 million

Up to $13.5 million

$50,000 to $400,000

Down payment

Up to 100% financing available

As low as 10%

100% financing

SBA loan term

Longer terms with repayment up to 25 years for real estate; for all other uses, up to 10 years full amortization with no balloon payments; initial flexible payment schedules to assist during business ramp-up or transition period

Up to 25 years

Up to 10 years full amortization with no balloon payments; initial flexible payment schedules

Prepayment penalty

Prepayment penalties apply to SBA loan terms of 15 years or more

Prepayment penalties apply

None

SBA loans to expand, adapt and scale

When business owners need flexible capital to launch a new service line or invest in production equipment, SBA loans can offer a path traditional financing might not. In this clip from the webinar, Sipe shares two recent loan examples: one supporting a medical practice branching into staffing, and one helping an agricultural business scale with specialized equipment. Together, they show how SBA lending adapts to different growth needs while balancing risk, term and tax advantages.

Planning Capital with Confidence: Explore Business Growth with SBA Lending

What are recent examples of when businesses should consider an SBA loan?

Adrienne Sipe, Executive Director, SBA Lending: So we actually have two loans that we've closed recently that I think will be a good example because they were for different purposes.

The first one was a doctor, and he had three offices and he wanted to branch out into medical staffing, which would've required a large outlay of capital up front to pay the staff before being reimbursed by the people that used this staffing company.

So we provided a working capital loan of $1.2 million, and the term of it was around 18 years because there was some real estate tied to it, and it allowed him to hit the ground running and realize his profits much earlier than had he had to pay that up front and be reimbursed. The new business didn't have any type of asset to pledge his collateral, so we just took a blanket lien on assets but really underwrote the loan as an unsecured loan.

We also closed a loan to a company that harvests straw, and he found a machine in Germany that would increase his existing output and profits by four times. Not only did we finance this equipment for him, but we also provided working capital and construction to retrofit the piece of equipment. We did take a lien on the assets we financed. We offered a 10-year term in amortization, and the borrower will be able to take advantage of the 179 depreciation on this new piece of equipment, reducing his tax obligations.

Interested in exploring your SBA loan options? Reach out to your banker.

First Citizens Bank®

FirstCitizens.com

This material is for informational purposes only and is not intended to be an offer, specific investment strategy, recommendation or solicitation to purchase or sell any security or insurance product, and should not be construed as legal, tax or accounting advice. Please consult with your legal or tax advisor regarding the particular facts and circumstances of your situation prior to making any financial decision. While we believe that the information presented is from reliable sources, we do not represent, warrant or guarantee that it is accurate or complete.

Your investments in securities and insurance products and services are not insured by the FDIC or any other federal government agency and may lose value.  They are not deposits or other obligations of, or guaranteed by any bank or bank affiliate and are subject to investment risks, including possible loss of the principal amounts invested. There is no guarantee that a strategy will achieve its objective.

About the Entities, Brands and Services Offered: First Citizens Wealth® (FCW) is a registered trademark of First Citizens BancShares, Inc., a bank holding company. The following affiliates of First Citizens BancShares are the entities through which FCW products are offered. Brokerage products and services are offered through First Citizens Investor Services, Inc. ("FCIS"), a registered broker-dealer, Member FINRA and SIPC. Advisory services are offered through FCIS, First Citizens Asset Management, Inc. and SVB Wealth LLC, all SEC registered investment advisors. Certain brokerage and advisory products and services may not be available from all investment professionals, in all jurisdictions or to all investors. Insurance products and services are offered through FCIS, a licensed insurance agency. Banking, lending, trust products and services, and certain insurance products and services are offered by First-Citizens Bank & Trust Company, Member FDIC and an Equal Housing Lender icon: sys-ehl, and First Citizens Delaware Trust Company.

All loans provided by First-Citizens Bank & Trust Company and Silicon Valley Bank are subject to underwriting, credit and collateral approval. Financing availability may vary by state. Restrictions may apply. All information contained herein is for informational purposes only and no guarantee is expressed or implied. Rates, terms, programs and underwriting policies are subject to change without notice. This is not a commitment to lend. Terms and conditions apply.

For more information about FCIS, FCAM or SVBW and its investment professionals, visit FirstCitizens.com/Wealth/Disclosures.

See more about First Citizens Investor Services, Inc. and our investment professionals at FINRA BrokerCheck.

Normal bank approval applies. Bank deposits are offered by First Citizens Bank. Member FDIC and an Equal Housing Lender. NMLSR ID 503941

First Citizens Bank and its affiliates are not responsible for the products, services and content for third-party vendors. Any and all third-party trademarks, logos and service marks referenced herein remain the property of their respective owner.

©First-Citizens Bank & Trust Company. All rights reserved. Silicon Valley Bank, a division of First-Citizens Bank & Trust Company. Member FDIC. First Citizens Wealth is a trademark of First-Citizens Bank & Trust Company.

Learn more about SBA loans at First Citizens Bank.

4Rethink how you invest in equipment buying versus financing

Equipment purchases often represent one of the largest capital outlays a business makes. Financing or leasing these investments can turn large upfront costs into manageable expenses that align with the useful life of the asset. This approach preserves working capital, leaving room for reinvestment in people, technology and other growth priorities.

Tax benefits further enhance the case for financing. Section 179 and bonus depreciation allow companies to deduct a significant portion of equipment costs in the year of purchase, reducing taxable income while still enabling critical upgrades. In industries where technology evolves quickly, financing strategies also provide flexibility to refresh equipment more frequently, helping businesses remain competitive without overcommitting resources.

"Financing and leasing allows businesses to use the newest technology now, pay over time, preserve your cash for strategic initiatives and avoid being locked into obsolete equipment," Champion said. "You can maintain flexibility while investing in assets that support growth. It's a smart long-term approach."

Equipment can be financed using appropriate SBA loan options or conventional equipment financing, and experts explored some of these differences in this webinar exchange.

SBA versus equipment financing

SBA loans

Equipment financing

Asset tie

Secured by business assets; additional collateral may be required

Specific to asset; uses UCC or VIN; typically equipment-specific

Collateral

If not fully secured, additional collateral may be required if available

Secured by the financed equipment

Underwriting

Used when traditional underwriting isn't available

Based on the asset and borrower credit; falls under the traditional scope of underwriting

Amortization/Terms

10 years or the useful life of the equipment; 100% financing available

Terms aligned with the life of the equipment

Tax considerations

Can offer benefits such as interest deduction, Section 179 for qualified purchases and depreciation; discuss with your tax advisor

Can offer benefits such as interest deduction, Section 179 for qualified purchases and depreciation; discuss with your tax advisor

Learn more about equipment leasing and financing at First Citizens Bank.

Capital strategy as a competitive advantage

Every business's capital journey is unique, but a clear strategy can make the difference between reacting to change and planning with confidence. Treasury services, SBA lending and equipment financing each help companies build resilience and support long-term growth.

Businesses are encouraged to evaluate their current capital approach, identify areas for improvement and work with trusted partners to tailor strategies that reflect both immediate needs and future goals. With the right planning, capital becomes more than a safeguard—it becomes a catalyst for growth.

Key takeaways

  • Strong capital strategies start with visibility into inflows, outflows and excess liquidity.
  • Capital strategy tools like treasury services, SBA lending and equipment financing can help fund growth while protecting cash flow.
  • Tailored strategies provide better control, clearer visibility and a stronger foundation for long-term planning.

This material is for informational purposes only and is not intended to be an offer, specific investment strategy, recommendation, or solicitation to purchase or sell any security or insurance product, and should not be construed as legal, tax, or accounting advice. Please consult with your legal or tax advisor regarding the particular facts and circumstances of your situation prior to making any financial decision. While we believe that the information presented is from reliable sources, we do not represent, warrant, or guarantee that it is accurate or complete.

Links to third-party websites may have a privacy policy different from First Citizens Bank and may provide less security than this website. First Citizens Bank and its affiliates are not responsible for the products, services, and content on any third-party website.

Third parties mentioned are not affiliated with First-Citizens Bank & Trust Company.

First Citizens Bank & Trust Company is a Member FDIC and an Equal Housing Lender icon: sys-ehl.

NMLSR ID 503941