Payers and Delivery Systems

Payment flexibility designed for medical practices

Make your patients happy with easy ways to pay

Give your patients the ability to pay from wherever they are—in your office, online or with a saved payment method. We're ready to set you up with Practice Management Bridge®, our HIPAA-compliant payment solution.

In person

Serve your patients better face-to-face by accepting all payment forms—including contactless options like tap-to-pay.

Online

Make paying outside of the office fast and secure with payment links on your website and in emails or texts.

On the road

Be flexible with your patients by accepting payments from anywhere that has cell or WiFi coverage.

Ready to connect with a healthcare banking specialist?

Our Payment Solution
Practice Management Bridge

Receiving payments from patients doesn't have to be painful. With Practice Management Bridge, patients choose a payment method that's convenient for them—and that's easy for your office. Learn more about how this solution can revolutionize your payment processing.

Practice Management Bridge

First Citizens Bank

You provide cutting edge patient care. Why are the methods used to collect patient payment lagging behind? Patients leave appointments without knowing what or how they're expected to pay. Offices bill the patient and just hope for the best.

When patients receive a statement in the mail, a lot of them ignore it. Who can blame them? No one wants to call and hold during business hours or mail in a check or credit card number. Patients want to pay their bill like they pay all their other bills.

Take the pain out of the payment process with Practice Management Bridge. Make it easy for patients to pay at all points of the care cycle.

Patients can place a card on file for future visits or automated payment plans. They can make contactless payments in person, pay online or pay using text links. When patients have simple, intuitive ways to settle their bill, they pay on time. In the office, Practice Management Bridge puts a stop to rising days in accounts receivable and saves staff from rushing to take payments over the phone, entering data into a patient ledger and manually refunding transactions.

No more logging in and out of different systems to track, reconcile and refund. Manage every transaction in one place.

All transactions are electronically recorded and organized for easy reconciliation and seamless posting and refunding with just a click. This centralized payment platform bridges multiple practice management systems within a single practice or group and gives staff back hours in their days.

Our implementation specialists will get your team up and running on Practice Management Bridge without any down time. Cross the bridge to the way things should be with Practice Management Bridge.

Practice Management Bridge®

Practice Management Bridge® is a registered trademark of Rectangle Health.

First Citizens Bank | Practice Management Bridge®

Any and all third party trademarks, logos, and service marks referenced herein remain the property of their respective owners. First Citizens Bank and its affiliates are not responsible for the products, services and content for third party vendors.

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First Citizens and You

A customized approach

  • We start with a complete consultation to determine which solutions your business needs.
  • We then create a customized implementation strategy to ensure a smooth transition.
  • Our comprehensive online reporting tool makes accounting and reconcilement activities easy.
  • We provide direct support for your business's annual PCI validation process.
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Our Expertise

We know your business

  • Managing your practice is hard work—our merchant services can make it a little easier
  • Our skilled team of bankers understands the healthcare industry and can position you to adapt as the industry changes
  • We understand every practice has its unique challenges and provide solutions customized to the needs of your business
  • No matter what stage your practice is in, we can partner with you to find solutions that fit
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Business Digital Banking

Manage your business on the go

Manage your accounts from anywhere

Send & transfer money with ACH and wires

Receive account and security alerts

Learn more about business digital banking
Business Digital Banking

Manage your business on the go

Manage your accounts from anywhere

Business Digital Banking

Manage your business on the go

Send & transfer money with ACH and wires

Business Digital Banking

Manage your business on the go

Receive account and security alerts

Learn more about business digital banking

Financial Solutions
Streamline your practice

Banking

Transforming Healthcare Finance for a Better Patient Experience

Consider these financial solutions to help streamline your practice.
To succeed today, healthcare practices must adapt and embrace solutions that address these challenges head on.
Cash Management

Guide to Accepting Digital Payments

Whether you have a physical store or an online presence, you likely need to accept digital payments. Here's what you need to know.
Customers want to do business with companies that make it easy to interact with them.
Cash Management

Why Keep Business and Personal Expenses Separate?

Here's how keeping personal and business expenses separate actually benefits your business.
Mixing professional and personal funds could expose you to problems in a few key areas.

Account openings and credit are subject to bank approval.

Links to third-party websites may have a privacy policy different from First Citizens Bank and may provide less security than this website. First Citizens Bank and its affiliates are not responsible for the products, services and content on any third-party website.

Bank deposit products are offered by First Citizens Bank. Member FDIC and an Equal Housing Lender. icon: sys-ehl.

NMLSR ID 503941