
CIT Bank Personal Banking Customers
Learn more about your personal banking transition
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Your Transition to Digital Banking ↓
Your transition timeline
Here's a look back at the key dates of your transition.
Welcome package mailed
The week of October 10, we mailed your welcome package with all the details you needed, including key things to know and do for the transition of your bank accounts to First Citizens.
New debit card
If you had a CIT Bank debit card, we sent you a First Citizens Visa® Debit Card in the mail. We also sent you a new PIN in a separate mailing.
Digital Banking transition letter
The week of October 31, we mailed you a letter with the details about your new Digital Banking account, including your new login ID and instructions for setting up a new password at First Citizens.
CIT Bank access ended
Start using your First Citizens Visa® Debit Card at 2 pm ET on Thursday, November 10. Your CIT Bank debit card stopped working at this time.
Online access to CIT Bank ended at 9 pm ET Thursday, November 10.
Conversion weekend
Unless otherwise notified, CIT Bank branches closed at 2 pm local time on Thursday, November 10, in observance of Veterans Day on Friday, November 11, and remained closed until they reopened as First Citizens branches on Monday, November 14. During this time, online and mobile banking were temporarily unavailable.
Transition completed
Your accounts and services became First Citizens accounts at 7 am ET Monday, November 14. Online and mobile access also became available at this time.
You can now use the First Citizens network of more than 550 branches in 21 states.
Get the details about your transition to Digital Banking
Bank from anywhere with your mobile devices
Track your spending habits
Seamlessly move your money
Set alerts for transactions



New opportunities in personal banking
First Citizens can make your banking better—and provide new ways to help you reach major life goals.