CIT Bank Personal Banking Customers

Learn more about your personal banking transition

Your transition timeline

Here's a look back at the key dates of your transition.

Week of October 10

Welcome package mailed

The week of October 10, we mailed your welcome package with all the details you needed, including key things to know and do for the transition of your bank accounts to First Citizens.

Week of October 24

New debit card

If you had a CIT Bank debit card, we sent you a First Citizens Visa® Debit Card in the mail. We also sent you a new PIN in a separate mailing.

Week of October 31

Digital Banking transition letter

The week of October 31, we mailed you a letter with the details about your new Digital Banking account, including your new login ID and instructions for setting up a new password at First Citizens.

Thursday, November 10

CIT Bank access ended

Start using your First Citizens Visa® Debit Card at 2 pm ET on Thursday, November 10. Your CIT Bank debit card stopped working at this time.

Online access to CIT Bank ended at 9 pm ET Thursday, November 10.

Thursday, November 10 to Monday, November 14

Conversion weekend

Unless otherwise notified, CIT Bank branches closed at 2 pm local time on Thursday, November 10, in observance of Veterans Day on Friday, November 11, and remained closed until they reopened as First Citizens branches on Monday, November 14. During this time, online and mobile banking were temporarily unavailable.

Monday, November 14

Transition completed

Your accounts and services became First Citizens accounts at 7 am ET Monday, November 14. Online and mobile access also became available at this time.

You can now use the First Citizens network of more than 550 branches in 21 states.

Digital Banking

Bank from anywhere with your mobile devices

Track your spending habits

Seamlessly move your money

Set alerts for transactions

Digital Banking

Bank from anywhere with your mobile devices

Track your spending habits

Digital Banking

Bank from anywhere with your mobile devices

Seamlessly move your money

Digital Banking

Bank from anywhere with your mobile devices

Set alerts for transactions

Upgrade your banking

Combine more balances, enjoy more services

  • New service enhancements and amenities
  • Waivers on monthly fees
Reach more of your goals

Need expert guidance? We've got you covered

FAQ

People often ask us

Your First Citizens welcome package provides all the details you'll need, including a description of your new accounts.

To keep things simple for you, we've selected the First Citizens accounts closest to your current CIT Bank accounts, but you can easily change these if you'd like.

Your deposit account numbers won't change unless we notify you. To see if your account number is changing, refer to the welcome package mailed to you the week of October 10. You'll have a new routing number, which will vary by state as follows:

  • Arizona 122187335
  • California 122037760
  • Florida 067092022
  • Nebraska 053100300
  • Nevada 053100300
  • Texas 114993906

You can continue using your current checks. However, if you use deposit tickets preprinted with your CIT Bank account number, they can't be accepted after November 14—but you'll receive a 50% discount on your first order of First Citizens checks and deposit tickets.

To order checks and deposit tickets any time on or after November 14, call 800-355-8123 from 6 am to midnight ET Monday through Friday, 7 am to 8 pm ET Saturday or 8 am to 8 pm ET Sunday. Provide your First Citizens account number and routing number and mention offer code L1. You can also order checks at your nearest branch.

Yes. CIT Bank cardholders received a new First Citizens Visa® Debit Card the week of October 24, with a new PIN, which arrived under separate cover in an unmarked envelope. Your CIT Bank card stopped working at 2 pm ET on Thursday, November 10, which is when your new First Citizens card became available for use. And don't forget to provide your new card number and expiration date to any merchants you've authorized to debit your card for payments.

If you've arranged for third parties to deduct payments from your account—like electric or phone companies—you'll need to provide these payees with your new account number(s) and routing number as soon as possible after November 14.

Any automatic transfers you've set up through CIT Bank online banking didn't convert, and you'll need to set them up within First Citizens Digital Banking beginning November 14.

You may need to notify third parties that make direct deposits to your account, such as your employer or government agencies sending Social Security or VA benefits. Please note that certain companies won't automatically make account number changes without obtaining your authorization.

Your CIT Bank account history didn't transfer to First Citizens, but starting November 14, we'll begin to retain transaction history for your new First Citizens products.

You'll receive a final CIT Bank statement for your checking, savings or money market accounts as of November 10, and your new First Citizens statement will be issued as close to your current statement date as possible. (Monthly fees, if any, won't be charged on partial statements.) Checking account statements won't contain check images. First Citizens has different procedures for combining statements and duplicate statements, so please see your welcome package for details.

No. Loans and lines of credit will continue in effect with no changes to terms and conditions.

To see all the options First Citizens provides for overdraft coverage, please visit our Overdraft Protection page.

CIT Bank online banking customers who enrolled in online banking on or before September 2, 2022, were automatically converted to First Citizens online banking on November 14. You received a mail package from us with all the necessary details, including your new login instructions for online banking at FirstCitizens.com. We arranged for the automatic transfer of your bill pay payees, but it's important to note that your CIT Bank account history may not have transfered automatically.

First Citizens does not charge fees to download or access First Citizens Digital Banking, including the First Citizens mobile banking app. Mobile carrier fees may apply for data and text message usage. Check with your carrier for more information. Fees may apply for use of certain services in First Citizens Digital Banking.

Your investments in securities, annuities and insurance are not insured by the FDIC or any other federal government agency and may lose value. They are not a deposit or other obligation of, or guaranteed by any bank or bank affiliate and are subject to investment risks, including possible loss of the principal amount invested. Past performance does not guarantee future results.

First Citizens Wealth Management is a registered trademark of First Citizens BancShares, Inc. First Citizens Wealth Management products and services are offered by First-Citizens Bank & Trust Company, Member FDIC, Equal Housing Lender; First Citizens Investor Services, Inc., Member FINRA and SIPC, an SEC-registered broker-dealer and investment advisor; and First Citizens Asset Management, Inc., an SEC-registered investment advisor.

Brokerage and investment advisory services are offered through First Citizens Investor Services, Inc., Member FINRA and SIPC. First Citizens Asset Management, Inc. provides investment advisory services.

See more about First Citizens Investor Services, Inc. and our investment professionals at FINRA BrokerCheck.

Links to third-party websites may have a privacy policy different from First Citizens Bank and may provide less security than this website. First Citizens Bank and its affiliates are not responsible for the products, services and content on any third-party website.

Bank deposit products are offered by First Citizens Bank. Member FDIC and an Equal Housing Lender. icon: sys-ehl.

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