
What CIT Bank customers need to know
Personal banking customers
Get the details about your transition to personal banking at First Citizens.
Business banking customers
Get the details about your transition to business banking at First Citizens.
Treasury management customers
Get the details about your transition to treasury management at First Citizens.
What you can expect
Now that we've merged our talents, systems and resources, you'll discover an even stronger financial partner by your side.
Our Forever First promise
Forever First® means the name on our door will stay the same for years to come.
Forever stable
Taking care of customers—year in, year out—isn't just our track record. It's our promise.
Forever family
We're America's largest family-controlled bank, led for three generations by members of one family.
Your transition timeline
Here's a look back at the key dates for your transition.
For more specifics about your treasury management services that transitioned to First Citizens, please view our Action Items PDF.
Welcome package
The week of October 10, we mailed your First Citizens welcome package with all the details you needed—including key things to know and do.
New debit card
If you have a CIT Bank debit card, we sent you a First Citizens Visa® Debit Card in the mail the week of October 24. We also sent you a new PIN in a separate mailing.
CIT Bank access ended
Start using your First Citizens Visa® Debit Card at 2 pm ET on Thursday, November 10. Your CIT Bank debit card stopped working at this time.
Online access to CIT Bank ended the evening of Thursday, November 10.
Conversion weekend
CIT Bank branches closed at 2 pm local time on Thursday, November 10, in observance of Veterans Day on Friday, November 11, and remained closed until they reopened as First Citizens branches on Monday, November 14. During this time, online and mobile banking were temporarily unavailable.
Transition completed
Your accounts and services became First Citizens accounts on Monday, November 14. Online and mobile access became available at 7 am ET on Monday, November 14.
You can now use the First Citizens network of more than 550 branches in 21 states.