First Citizens Digital Banking

Take control of your company's finances with our powerful, comprehensive set of online and mobile banking tools. First Citizens Digital Banking delivers the same consistent experience across all your devices – computer, tablet and mobile phone.

To enroll in Digital Banking, visit your local branch

Manage Your Accounts Sample Screenshot

Manage Your Accounts – Anywhere

  • View transactions and a real-time running balance of your business and personal accounts
  • Search for transactions by date, amount, user or type
  • Access checking, savings and credit card statements faster and more securely with e.statements
  • Manage your First Citizens cards including: activate, freeze or unfreeze, order a replacement, notify of travel, report lost or stolen card or change your debit card PIN

Payments & Transfers

  • Send payroll or other payments via ACH including Same Day ACH or for even faster payment use the domestic wire service
  • Transfer funds between your accounts at First Citizens accounts
  • Make a payment toward your First Citizens loan or credit card
  • Manage and pay bills from your computer, tablet or mobile phone
  • Pay federal and state taxes1
Learn more about payments and transfers
Mobile & Tablet Banking Sample Screenshot

Mobile & Tablet Banking

  • Do everything you can with Digital Banking from your mobile phone or tablet
  • Check balances, move money or make payments
  • Review and approve transactions submitted by your employees
  • Deposit checks from your mobile phone or tablet at your convenience
  • Download our mobile or tablet app - available in the Apple® App Store, Opens in a new tab and Google Play store, Opens in a new tab2
Learn more about mobile and tablet banking
User Management Sample Screenshot

User Management

  • Give trusted employees access to your business accounts1
  • Customize account and transaction-level access
  • Assign user roles by giving employees the authority to initiate, approve and cancel transactions as well as make deposits using our mobile app
  • Manage users and transactions on-the-go with mobile and tablet banking
Alerts Sample Screeshot

Alerts

  • Receive account and security alerts via text or email to help you manage your money and monitor your accounts at all times
  • Get notified when a transaction requires your approval
  • Receive notifications when your Login ID or password is changed
  • Receive alerts that notify you about your credit card activity

Security & Fraud Prevention Services

  • Each Digital Banking session is encrypted to prevent unauthorized users from accessing your account information
  • One-time Secure Access Codes are used to protect access to your accounts, as well as your ACH and wire transactions. Sent to you via text or phone call, they provide an additional layer of security.
  • Temporarily freeze and unfreeze your card if you've lost it or suspect fraudulent activity
  • Prevent electronic fraud by screening ACH transaction with ACH Monitor
  • Protect against fraudulent checks with Check Positive Pay or Reverse Positive Pay