Inclusion, Equity & Diversity

Our commitment

The principles that shaped First Citizens Bank will continue to guide us for generations. If you ask around, you're likely to hear good things about our bank. It starts with our associates, who strive to deliver better banking for better tomorrows. Our goal is to nurture an inclusive, equitable and diverse working environment because we understand that when all our differences converge, we create a synergy that enhances associate and customer relationships and drives innovation of our products and services.

Our workforce at a glance

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More than {product.FCBB.Value} Branches in {product.FCBS.Value} States

70% of New Hires in 2022 were Millennials or Gen Z

55% of Managers are Women

We're focused on inclusion, equity and diversity

Leadership Commitment

Our leaders are committed to embracing diversity, disavowing discrimination and advancing our inclusion, equity and diversity efforts. We create an environment that encourages diverse perspectives and champions the continuous learning and development of our associates to support the needs of the bank.

Community Development

We work to strengthen our communities by promoting economic development, investing in revitalization efforts and supporting the services and activities that benefit low- and moderate-income individuals.

Supplier Diversity

We are committed to meeting the needs of the communities we serve and ensuring that qualified businesses owned by minorities, women, historically underutilized businesses and veterans are included in our process for sourcing goods and services.

Corporate Citizenship

Community matters to us. Not only do we deliver friendly, personal attention through our branches and digital channels, be we also promote opportunities for our associates to invest their time, talent and treasure in service to nonprofit and community organizations.

Our strategies

Educate and Celebrate

Inclusion, equity & diversity (IE&D) education helps cultivate new and differing perspectives and creates awareness—which is key to an inclusive culture.

Support Our Business Resource Groups

The bank supports four associate-led business resource groups (BRGs)—coined FCB Together—for Black & African Americans, LGBTQ+ associates, Women, Veterans and their allies. These groups encourage a diverse, inclusive workplace aligned with the bank's mission, values, goals and business objectives.

Champion Initiatives

IE&D initiatives keep associates informed, educated, empowered and engaged.

Engage Diverse Talent

Our associates are our number one priority. We embrace individuals of diverse backgrounds, perspectives, experiences and interests and seek to attract diverse talent for our teams.

Our Insights on IE&D

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