Inclusion, Equity & Diversity
Our commitment
The principles that shaped First Citizens Bank will continue to guide us for generations. If you ask around, you're likely to hear good things about our bank. It starts with our associates, who strive to deliver better banking that helps people live better lives. Our goal is to nurture an inclusive, equitable and diverse working environment because we understand that when all our differences converge, we create a synergy that enhances associate and customer relationships and drives innovation of our products and services.
Our workforce at a glance
10,000+ Total Associates
Over 600 Branches in 22 States
65% of New Hires are Gen X, Millennials or Gen Z
52% of Managers are Women
2020 Employer Information Report
Our Equal Employment Opportunity EEO-1 consolidated report details our ongoing commitment to ensuring inclusion, equity and diversity across our workforce.
We're focused on inclusion, equity and diversity
Leadership Commitment
Leaders are committed to embracing diversity, disavowing discrimination and advancing our inclusion, equity and diversity efforts. We create an environment that encourages diversity of thought and perspectives and champion the continuous learning and development of our associates to support the needs of the bank.
Community Development
We work to strengthen our communities by promoting economic development, investing in revitalization efforts and supporting the services and activities that help people thrive and bring us together.
Supplier Diversity
We are committed to meeting the needs of the communities we serve and ensuring that qualified businesses owned by minorities, women, historically underutilized businesses, and veterans are included in our process for sourcing goods and services.
Corporate Citizenship
Community matters to us. Not only do we deliver friendly, personal attention through our branches and digital channels, we promote opportunities for our associates to invest their time, talent, and treasure in service to nonprofit and community organizations.
Our strategies
Educate and Celebrate
Inclusion, equity & diversity (IE&D) education helps cultivate new and differing perspectives and creates awareness—which is key to an inclusive culture.
Champion Initiatives
IE&D initiatives keep associates informed, educated, empowered and engaged.
Engage Diverse Talent
Our associates are our number one priority. We embrace individuals of diverse backgrounds, perspectives, experiences and interests and seek to attract diverse talent for our teams.
Are you interested in joining our team?
Our Insights on IE&D
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