Inclusion, Equity & Diversity

Our commitment

The principles that shaped First Citizens Bank will continue to guide us for generations. If you ask around, you're likely to hear good things about our bank. It starts with our associates, who strive to deliver better banking that helps people live better lives. Our goal is to nurture an inclusive, equitable and diverse working environment because we understand that when all our differences converge, we create a synergy that enhances associate and customer relationships and drives innovation of our products and services.

Our workforce at a glance

10,000+ Total Associates

Over 600 Branches in 22 States

65% of New Hires are Gen X, Millennials or Gen Z

52% of Managers are Women

2020 Employer Information Report

Our Equal Employment Opportunity EEO-1 consolidated report details our ongoing commitment to ensuring inclusion, equity and diversity across our workforce.

We're focused on inclusion, equity and diversity

Leadership Commitment

Leaders are committed to embracing diversity, disavowing discrimination and advancing our inclusion, equity and diversity efforts. We create an environment that encourages diversity of thought and perspectives and champion the continuous learning and development of our associates to support the needs of the bank.

Community Development

We work to strengthen our communities by promoting economic development, investing in revitalization efforts and supporting the services and activities that help people thrive and bring us together.

Supplier Diversity

We are committed to meeting the needs of the communities we serve and ensuring that qualified businesses owned by minorities, women, historically underutilized businesses, and veterans are included in our process for sourcing goods and services.

Corporate Citizenship

Community matters to us. Not only do we deliver friendly, personal attention through our branches and digital channels, we promote opportunities for our associates to invest their time, talent, and treasure in service to nonprofit and community organizations.

Our strategies

Educate and Celebrate

Inclusion, equity & diversity (IE&D) education helps cultivate new and differing perspectives and creates awareness—which is key to an inclusive culture.

Champion Initiatives

IE&D initiatives keep associates informed, educated, empowered and engaged.

Engage Diverse Talent

Our associates are our number one priority. We embrace individuals of diverse backgrounds, perspectives, experiences and interests and seek to attract diverse talent for our teams.

Our Insights on IE&D

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