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Our Values
What's important to you is important to us, too
At First Citizens Bank, we've been helping people do more with their money since 1898. We've grown a lot in the years since, but have never forgotten that financial decisions are life decisions. And that our work makes a difference for the people, businesses and communities we serve—and for the associates on our team. As we like to say, money isn't everything, but so much depends on what you do with your money.
Our Purpose
Better banking. Better tomorrows.
The Way We Work
Long-Term Thinking: We build relationships that last with deeper learning and more effective ideas, solving problems and creating opportunities.
Service Excellence: We're dedicated to helping the people, companies and institutions that rely on us, acting always with integrity, transparency and respect.
Powerful Results: From our customers to our associates to our communities, we strive to create better outcomes and a better world.
