Firstcitizens.com

Making browsing easier and more convenient for you

Browsing firstcitizens.com will soon get easier, and you’ll enjoy the same consistent experience across all your devices — computer, tablet and mobile phone.

What does this mean?

When you access firstcitizens.com, the information will automatically rearrange to fit any device (desktop, tablet or mobile phone). This means no more pinching, zooming or side scrolling to see an entire site that doesn't fit on a mobile screen.

Will it look different?

The content will remain the same however; there will be some change to the way it displays on smaller devices. We have highlighted a few of the changes below:

Navigation

The main menus have moved from the drop-down navigation at the top of the page to the "menu" icon in the top left corner

The menu items will change based on the main navigation tab selected (Personal, Business or Wealth) prior to selecting the hamburger menu


Log In to Online Banking

The green Log In button is located in the top right corner. When selected, the login box expands and functions identically to the desktop version today


Locate Branch or ATM

The blue locations icon is located in the top right corner. Locating a branch or ATM is now even easier and right at your fingertips

Email your question or comment

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To get additional information or to send a comment about First Citizens Bank, our products and services, please complete the online form below.

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Request a Call

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Would you like to know more about our products and services? Give us your name, phone number, area of interest and what time is convenient for you. We will have a qualified First Citizens associate contact you to answer your questions.

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Personalize Your Banking Experience

First Citizens Bank product offerings differ from region to region. In order to accurately display information on accounts, rates and special promotions specific to your area, please enter your 5-digit ZIP Code below.

Email

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To contact , please complete the following form.

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Deposit cash or checks without an envelope 24 hours a day, seven days a week

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In order to view and use certain First Citizens Bank products, services and webpages, we recommend that you use a current version of one of the following browsers. You can upgrade your existing browser by clicking one of the links below. You will need to restart your computer in order to complete the upgrade.

We strongly recommend that you upgrade now.

If you do not upgrade your browser, you may experience functional or display issues on the pages you are attempting to access.