Foreign Exchange FAQs

F X Envoy is our online international payments client portal that empowers businesses with a fast, efficient and secure method for facilitating international business from the convenience of their computers. It offers real-time F X rates, F X payment and risk management solutions as well as our new Multi-Currency Accounts in a secure online environment.

Sending an international payment online with F X Envoy is a simple process that can take less than a minute. Just book your F X transaction online and apply your beneficiary’s payment instructions. Once you book your exchange rate, it’s locked in and will not fluctuate prior to delivery.

Unless the beneficiary has specifically requested U.S. Dollars, generally, it may be beneficial to send your payment in the local currency of the beneficiary. U.S. dollars sent to an account that is denominated in a foreign currency may take longer to be received and may incur higher bank charges than if you send the local currency.

A wire transfer is more efficient than a foreign draft and funds are usually available immediately upon receipt by the beneficiary.

IBAN stands for International Bank Account Number. It’s a domestic account number standard for all retail and commercial payments in the European Union. A growing number of other countries have also adopted this same format for routing domestic payments. IBANs are assigned by foreign banks to their customers and can consist of up to 34 alphanumeric characters.

Our payment platform has a built in IBAN validation that will let you know if the IBAN is not valid.

We utilize multiple layers of security in order to help safeguard your confidential information including two-factor authorization and maker-checker functionality for templates and payments.

Additional Information

How can I find out more information?

For more information or to request service, please email us at internationalbanking@firstcitizens.com, Opens your email client in a new window or call us at 1-919-716-2887, Option 1.