Business Fraud & Security

Staying informed is the best protection

What is business fraud?

Business fraud is a serious threat that can damage a business's reputation, finances and operations. Understanding the risks and implementing strong prevention strategies is essential to protecting your organization.

Education
Most common types of business fraud

Phishing

Phishing uses email, SMS, phone, social media and social engineering to entice a victim to share sensitive information, which can lead to unauthorized financial transactions or identity theft. Never open any unexpected links or attachments, even if they appear to come from a trusted individual.

Emergency scams

This involves receiving a message from someone posing as a friend or family member asking you to wire money to get them out of a dire situation.

Bogus debts

The individual receives a threatening letter, email or phone call demanding payment for a debt they've never heard of.

Business identity theft

Invoice fraud attempts to trick a business into paying a fake invoice or a legitimate invoice to a fake account by impersonating a vendor or partner.

Ransomware

Ransomware is a type of malicious software that prevents users from accessing their computer files, systems or networks—and then demands they pay a ransom for their return.

Prevention
The best ways to prevent getting scammed

Stay vigilant

Be skeptical of unexpected emails, messages or phone calls—especially those asking for personal or financial information.

Protect your information

Use strong passwords and additional forms of authentication where possible. Shred documents before discarding them. Limit information shared on social media because this information can be use to target victims.

Stay educated and informed

Be cautious of unsolicited requests, and adopt a proactive approach to understanding scam tactics. If it's too good to be true, it usually is.

Validate sources

Independently verify the identity of the contact, don't trust caller IDs and be cautious of of names and titles.

Keep software updated

Regularly update operating systems, browsers and antivirus software to protect against the latest security threats.

Monitor financial statements

Regularly check bank and credit card statements for any unauthorized activity.

Take Action

If you suspect you've been scammed, there are several actions you can take

  • Stop all communication with the suspected scammer. Don't send money or personal information.
  • Report the scam to the FTC at ReportFraud.ftc.gov. You should also make a report with the FBI's Internet Crime Complaint Center and contact your state’s consumer protection agency.
  • Contact your bank or credit card companies if you’ve shared any financial information.

Report fraud to First Citizens

866-567-7760

8 am to 9 pm ET Monday thru Friday

8 am to 8 pm ET Saturday and Sunday

Additional Resources
Check out these official government resources

Links to third-party websites may have a privacy policy different from First Citizens Bank and may provide less security than this website. First Citizens Bank and its affiliates are not responsible for the products, services and content on any third-party website.

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