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  1. Personal
  2. Insurance
  3. Claims Assistance

Claims Assistance

Resources to help understand claims and minimize losses

Here’s what to do in a claim situation:

  • Remain calm and contact emergency personnel.
  • Take necessary precautions to protect your family, yourself and your property from further damage or injury.
  • File a personal or commercial claim by contacting your First Citizens Insurance Services Agent.
  • Check your policy for contact information and details on how to report a claim directly with your personal or commercial insurance carrier.

We’re here when you need us

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Insurance products are not insured by the FDIC or any federal government agency and are not a deposit or other obligation of, or guaranteed by, any bank or bank affiliate.