Claims Assistance

Resources to help understand claims and minimize losses

Here’s what to do in a claim situation:

Remain calm and contact emergency personnel.
Take necessary precautions to protect your family, yourself and your property from further damage or injury.
File a personal or commercial claim by contacting your First Citizens Insurance Services Agent.
Check your policy for contact information and details on how to report a claim directly with your personal or commercial insurance carrier.

We’re here when you need us

TALK TO AN INSURANCE ADVISOR

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Insurance products are not insured by the FDIC or any federal government agency and are not a deposit or other obligation of, or guaranteed by, any bank or bank affiliate.

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1. Upon clicking this link, you will leave the First Citizens Bank website and go to a third party site. Third party sites may have a privacy policy different from First Citizens Bank and may provide less security than this site. First Citizens Bank and its affiliates are not responsible for the products, services, and content on any third party website.