Import NACHA File for Processing

This video covers importing payments with a focus on importing a NACHA File.

Importing payments is one of the most efficient ways to transfer payment details from another application—such as an accounts payable or payroll system—for payment processing.

Select "Payment Management" from the Payments & Transfers menu and then select "File Import" from the Payments List View widget.

There're several file formats available, including standard formats that have been created by the bank and are denoted in the owner column as "System"

Custom formats are denoted as "Client" and are specific to your company. Let's choose "NACHA File Import", which imports a standard NACHA formatted file.

Required fields will be noted with a red asterisk. 

Additionally, the payments may be imported as confidential payments, ensuring that sensitive beneficiary details are not exposed to users who should not have access to the information—such as for payroll.

This option is only available if your company has chosen to support confidential payments for NACHA file import.

Before importing your file, you have the option to import it in test mode. This allows you to verify that the data is imported correctly before officially loading it.

Now choose the file to import and click the file import button.

After the file is successfully loaded to the server, a confirmation message will display containing the Job ID for reference.

To view the results, scroll to the bottom of the Payment Management screen to the File Import History widget. Depending on how you may have customized this screen, it may be necessary to add the widget to the page.

All imports throughout the system are shown in this widget, and you can see at a glance which imports were successful, which were successful but contain errors, and which were rejected entirely.

Our import was successful, so let's view the results. We see that the "Successful Imports" section is open, showing summary information for the file that was imported.

We can then view the payment details to see the transactions within the file. These are the same details that are visible through the Payments Management widget.

Even for a file that is imported successfully, there may be errors that must be corrected before the payment can be processed.

You can view a summary of those errors right from "File Import History" to determine the next steps.

Sometimes it's better to just delete the file and start over.

All payments imported in a single day may be deleted by choosing "Delete" from the Actions menu in the File Import History. The payments will be deleted in the Payments List View as well.

Thank you for watching this video where we reviewed how to import a NACHA formatted file.

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