What's New

The latest updates to your Digital Banking experience

Manage My Money enhancements

First Citizens Digital Banking is making enhancements to Manage My Money℠.

An upgraded homepage

The new experience will provide the same great personal management features that you're used to—such as spending analysis and budgeting—directly on your homepage. Your personal financial management tools will display in a ribbon across the top of the page making it easier for you to access the tools.

Easier access

Simply select the appropriate tool you want to access.

  • View your spending
  • Manage budgets
  • See how your spending changes over time

Linked accounts

Your linked non-First Citizens accounts will display in the Linked Accounts section on the main accounts page.

  • Add non-First Citizens accounts to view in Digital Banking by selecting Link Account
  • Rearrange accounts by dragging to move each account
  • Nickname your account groups by selecting the pencil icon

A new way to make payments

With more comprehensive, user-friendly options, making payments is easier than ever. Now you can schedule and manage payments for your First Citizens loans and credit cards from a First Citizens deposit account.

Updated

Payments & Transfers

The Payments & Transfers page for our personal Digital Banking users has new and repurposed tiles to help you access certain functions more easily.

New

Pay Loan or Credit Card

A new Pay Loan or Credit Card page supports the setup of dynamic recurring payments in a simplified user experience.

The existing Transfer Funds page has been streamlined for account-to-account transfers. You'll no longer be able to make loan or credit card payments from this page.

New

Recurring Payments for Payoff Balances

You can now set up recurring payments toward your payoff balances for Checkline Reserve accounts and home equity lines of credit.

A new way to make payments

Digital Banking for Business users will see changes to their left navigation rail under the Payments & Transfers menu. These changes impact how you set up and manage recurring payment activity for your First Citizens loans and credit cards.

  • Manage Online Activity has been redesigned to show recent funds transfers and mobile deposits only.
  • Pay Loan or Credit Card now supports the setup of recurring payments.
  • Recurring Payments is where you can manage recurring payments to loans and credit cards.
  • Payment Activity shows your recent loan and credit card payment activity.
Customer Support

How can we help?

First Citizens does not charge fees to download or access First Citizens Digital Banking, including the First Citizens mobile banking app or First Citizens Text Banking. Mobile carrier fees may apply for data and text message usage. Check with your carrier for more information. Fees may apply for use of certain services in First Citizens Digital Banking.

Links to third-party websites may have a privacy policy different from First Citizens Bank and may provide less security than this website. First Citizens Bank and its affiliates are not responsible for the products, services and content on any third-party website.

Bank deposit products are offered by First Citizens Bank. Member FDIC and an Equal Housing Lender. icon: sys-ehl.