Video Tutorials

Get the most out of your Digital Banking experience

Mobile Banking

Learn how to log in to Digital Banking on your mobile device, how to use mobile check deposit, tips for managing your cards and more.

Watch these videos to learn how First Citizens Digital Banking works


Learn how to use Zelle® in Digital Banking to send money, request money or split a payment with others.

Watch these videos to learn how Zelle works


Learn how to use business features in Digital Banking including ACH templates and payments, domestic wires and user management.

Watch these videos to learn more about First Citizens Digital Banking for Business
Customer Support

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Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

First Citizens does not charge fees to download or access First Citizens Digital Banking, including the First Citizens mobile banking app. Mobile carrier fees may apply for data and text message usage. Check with your carrier for more information. Fees may apply for use of certain services in First Citizens Digital Banking.

Links to third-party websites may have a privacy policy different from First Citizens Bank and may provide less security than this website. First Citizens Bank and its affiliates are not responsible for the products, services and content on any third-party website.

Bank deposit products are offered by First Citizens Bank. Member FDIC and an Equal Housing Lender. icon: sys-ehl.