Digital Wallet

The simpler way to pay on the device that's always with you

Benefits

Pay with any card, anytime, anywhere

We believe in secure and hassle-free transactions, which is why we support these digital wallet apps. All of our debit and credit cards work with Apple®, Google® and Samsung Pay®.

  • Protect your information with your device's security controls
  • Continue to earn rewards if you use a First Citizens Visa® Rewards credit card
  • Save time spent searching your wallet or purse for your cards
  • Pay securely using your mobile device
Apple, Google and Samsung

Make payments with your preferred device

Go cashless. Your device's digital wallet is a fast and secure way to pay, and it works seamlessly with all First Citizens Visa credit and debit cards. Here's how to get started.

  • Link your card to your eligible device
  • Unlock your phone and hold it near the reader at checkout
  • Find a full list of transactions in the First Citizens mobile banking app

We support these digital wallets:

Apple Pay
Samsung Pay
Google Pay
Rewards

Keep earning when you use your Rewards card

All of our consumer and business credit and debit cards work with popular digital wallets—but if you use a First Citizens Visa Rewards credit card, you'll continue earning the same rewards as swiping your card.

FAQ

People often ask us

These digital wallets electronically store your payment information, allowing you to make contactless, secure purchases in stores, in apps and on the internet without having to show a physical credit card.

You can use these digital wallets at a variety of online and in-store retailers. Look for the contactless payment symbol at checkout.

Absolutely. You'll continue to earn rewards when you use your First Citizens eligible credit cards through purchases made with any of the digital wallets above.

Yes. Visa's Zero Liability Policy covers fraudulent purchases made with your First Citizens Visa credit and debit cards, even through any of the digital wallets above.

After completing a payment through Samsung Pay or Google Pay, a confirmation will appear on your device. With Apple Pay, a confirmation will appear in the Wallet app on your iPhone.

Account openings and credit are subject to bank approval.

Please see our Digital Banking Fee Schedule and Digital Banking Agreement (PDF).

First Citizens does not charge fees to download or access First Citizens Digital Banking, including the First Citizens mobile banking app. Mobile carrier fees may apply for data and text message usage. Check with your carrier for more information. Fees may apply for use of certain services in First Citizens Digital Banking.

Apple, the Apple logo and Apple Pay are trademarks of Apple, Inc., registered in the US and other countries.

Google Pay and the Google Pay logo are trademarks of Google, Inc.

Samsung and Samsung Pay are trademarks of Samsung Electronics, Ltd.

Please see our Digital Wallet Terms of Use (PDF).

Visa's Zero Liability Policy covers fraudulent purchases and payments on the Visa network made by others without your authorization using your consumer debit card. You must report unauthorized purchases made by others using your card promptly. Provisional credit will be given while we investigate your claim. Please consult our Deposit Account Agreement for information on unauthorized transactions.

Links to third-party websites may have a privacy policy different from First Citizens Bank and may provide less security than this website. First Citizens Bank and its affiliates are not responsible for the products, services and content on any third-party website.

Bank deposit products are offered by First Citizens Bank. Member FDIC and an Equal Housing Lender. icon: sys-ehl.

NMLSR ID 503941