How to Switch to a New Bank

Everything you need to know to make the change easily and intentionally, while putting you and your family first.

Life is unpredictable but one thing we know for sure is that change will happen. We’ll find new jobs, move into new houses and eventually we might switch banks. Closing bank accounts and making large financial transfers can be scary. But don’t worry-we’re here to help. We’ve got it all outlined for you in five easy steps. Here’s your complete guide to switching banks.

Step 1: Know what you want

What services do you need to meet your banking needs? Start by taking inventory of the services you already use-bill payment, online banking, checking and savings. Maybe there’s a new service you’re interested in, like earning higher interest rates with a new savings account or certificate of deposit. Whatever your story is, this is the time to put yourself and your family first.

Step 2: Do your research

Once you figure out what’s important to you, make sure your new bank checks off everything on your list. A quick Google search might be enough, but make sure you understand all the fees associated with each account, as well as the services and technology provided. You’ll also want to make sure branch and ATM locations at a new bank are easy for you to access. If you can’t find what you need online, call or visit a local branch.

Step 3: Open an account

Now it’s time to make the move. Start by opening a checking account. You’ll need some money for an initial deposit, generally enough to cover all of your bills for one month. Whether you open your account online or in a branch, give yourself a few weeks to get comfortable using your new account before you switch everything over. This gives you time to take inventory of your automated transactions and redirect your paycheck, which can take time to kick in.

Step 4: Transition payments and deposits

Ask your employer how to update your direct deposit information. They’ll need your routing and account numbers. Then you’ll need to transition all your automated payments. Start by taking inventory in your previous bank account. Look for regular bills like rent checks, utilities, membership fees and credit card payments, and don’t forget annual or quarterly payments. It’s also a good idea to take inventory of any outstanding checks. Redirect your automated payments to your new accounts and make sure each bill is set to pay from the new account. Monitor your bills throughout the first few months of the switch.

Step 5: Say goodbye to your old account

Once you’ve switched all your deposits and withdrawals from your previous bank, and no pending bill payments remain, it’s safe to close the account. We recommend waiting about two months to ensure all payments have cleared. Once the time has come, contact your previous bank directly to close the account. For your security, cut up and shred any debit cards and checks associated with closed accounts. We also recommend you request confirmation that your account was closed to avoid any future fees if you forgot to switch any automatic payments.

It’s just that simple.

Take a look at what we have to offer. We’ve made strong relationships the center of our business for more than 100 years. Make an appointment with one of our personal bankers at your local branch and see the difference a First Citizens relationship makes.