Information About Your Money

CD-ROM Check Imaging

Summary of service

Receive images of cleared checks with your monthly statement or at other intervals on a CD-ROM. View and print check images, search and sort items, and export your check images to other software programs.

Essentials to know

  • You'll continue to receive images of paid checks and bank statements on CD-ROM.
  • Images of deposit tickets and deposited items will no longer be included; however, they are viewable in Commercial Advantage.
  • You'll receive a new encryption key in the mail within your first 2 weeks of service.

Additional resources

CD-ROM Check Imaging User Guide

Guide to help you get started using your CD-ROM Check Imaging service.

CD-ROM Key Imaging Quick Reference Guide

Steps you must take to load the CD encryption key onto your authorized computers to view the CD-ROM.

CD-ROM Imaging Quick Reference Guide

Instructions to help you view items, find and search for items, and more.

FAQ

People often ask us

Your CD-ROM will include your monthly bank statement and images of your paid checks. Deposits and deposited checks won't be available on CD-ROM.

Deposits and deposited checks will be available in Commercial Advantage.

Your first CD-ROM will be sent to the business address on file via US mail by early August.

First Citizens CD-ROMs are encrypted. Prior to receiving your first CD-ROM, an encryption key will be generated and sent via US mail by the end of July.

Links to third-party websites may have a privacy policy different from First Citizens Bank and may provide less security than this website. First Citizens Bank and its affiliates are not responsible for the products, services and content on any third-party website.

Bank deposit products are offered by First Citizens Bank. Member FDIC and an Equal Housing Lender. icon: sys-ehl.