Welcome to First Citizens!

If you're a customer of Bank of Virginia, you should have received by mail a packet of information about the conversion of your accounts and services to First Citizens Bank. It included:

What will these changes mean to you?

Let's start with easier, more convenient banking. First Citizens has more than 500 branches in 20 states to serve you. You'll also have access to First Citizens Digital Banking and more than 675 ATMs.

You'll get more value for your money, with new ways to use your combined balances to potentially reduce fees and gain additional benefits. And our business customers will enjoy new opportunities, like online banking, remote image deposit and powerful cash management products.

We're committed to providing friendly, personal attention at every one of our branches and responsible corporate citizenship in the communities we serve. We combine the resources and capabilities of a large bank with the values that come from starting out as a single-branch community bank more than a century ago. This gives us a special understanding of the choices customers face when it comes to the money they earn, save and invest – and the ability to help them choose well.

If you have questions, please call us at 1.888.FC.DIRECT (1.888.323.4732). We look forward to serving your financial needs for many years to come.

You'll gain access to First Citizens Digital Banking on Monday, March 13. For first-time log-on assistance after March 13, please call 1.888.FC.DIRECT (1.888.323.4732). Current online banking users will receive a separate mailing with new log-on information.

Email your question or comment

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To get additional information or to send a comment about First Citizens Bank, our products and services, please complete the online form below.

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Request a Call

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Would you like to know more about our products and services? Give us your name, phone number, area of interest and what time is convenient for you. We will have a qualified First Citizens associate contact you to answer your questions.

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Personalize Your Banking Experience

First Citizens Bank product offerings differ from region to region. In order to accurately display information on accounts, rates and special promotions specific to your area, please enter your 5-digit ZIP Code below.

Email

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