Welcome to First Citizens!
If you’re a customer of First CornerStone Bank, you should have received by mail a packet of information about the conversion of your accounts and services to First Citizens Bank. It included:
- An Account Guide that provides important information about your accounts and services and other transition highlights.
- Account Disclosures that include account terms and conditions for your records.
What will these changes mean to you?
Let's start with easier, more convenient banking. First Citizens has more than 500 branches in 19 states to serve you. You'll also have access to First Citizens Digital Banking and more than 675 ATMs.
You'll get more value for your money, with new ways to use your combined balances to potentially reduce fees and gain additional benefits. And our business customers will enjoy new opportunities, like online banking, remote image deposit and powerful cash management products.
We're committed to providing friendly, personal attention at every one of our branches and responsible corporate citizenship in the communities we serve. We combine the resources and capabilities of a national bank with the values that come from starting out as a single-branch community bank more than a century ago. This gives us a special understanding of the choices customers face when it comes to the money they earn, save and invest – and the ability to help them choose well.
If you have questions, please call us at 1.888.FC.DIRECT (1.888.323.4732). We look forward to serving your financial needs for many years to come.
You'll gain access to First Citizens Digital Banking on Monday, Nov. 14. For first-time log-on assistance after Nov. 14, please call 1.888.FC.DIRECT (1.888.323.4732). Current online banking users should have received a separate mailing with new log-on information.