Frequently Asked Questions

Business Online Banking Advantage® Domestic Wire Transfers

Is there a deadline that I must meet to ensure my wire transfers process efficiently?
All domestic wire transfers submitted through Business Online Banking Advantage® prior to 5:00 p.m. Eastern time will be processed the same day.
What if I submit an erroneous wire transfer?
You will need to contact Business Support at 1.866.322.4249, option 5 between 8:00 a.m. and 7:00 p.m. Eastern time weekdays. However, a wire transfer is considered guaranteed funds and in many cases cannot be recalled successfully.
How will I know if a wire transfer that our corporation initiates through Business Online Banking is returned to us?
You can view incoming wire transactions from the Account History page within Business Online Banking Advantage.
What can I do if a wire is returned?
Funds will be credited back to your account. Once you confirm receipt, you may resubmit the wire with corrected instructions.
Is there a way to verify that the account and transit routing number(s) are valid before I initiate a wire transfer?
You would need to contact the beneficiary to verify their account name, account number and their bank’s Fed wire ABA number.
How long does it take for a wire transfer to post once I send it?
Domestic funds will be credited the same business day.
What happens if I submit wire transfers over the weekend or on a holiday?
First Citizens will process the wire transfers on the next business day following the weekend or holiday.
After I complete my domestic wire transaction in Business Online Banking Advantage how do I know the wire was sent?
The wire status will be updated to ACKNOWLEDGED and your available balance will reflect the difference.
What do I do if the beneficiary bank claims non-receipt?
You will need to send us a secure message from Business Online Banking Advantage, or contact Business Support at 1.866.322.4249, option 5 between 8:00 a.m. and 7:00 p.m. Eastern time weekdays. Our Wire Transfer Department will then put a trace on the wire to assist the recipient bank in locating the funds.
How do I get a wire transfer sent to First Citizens Bank?

Include the following information on your instructions to the originating institution.

Name of Bank: First Citizens Bank
City and State: Raleigh, NC
ABA Number: 053100300
Beneficiary: Customer's account name and First Citizens Bank account number

Additional Information

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1.866.FCB 4BIZ (1.866.322.4249)