Please select the option that best matches your needs.
Customers with account-related questions who aren't enrolled in Digital Banking or who would prefer to talk with someone can call us directly.
To select electronic statements for your Portfolio Online account, please:
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I authorize First Citizens Bank to change my email address on file to the below email address.
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I authorize First Citizens Bank to discontinue electronic statements and notifications and to begin sending my statements through US mail.
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Upon sending the following request, you're instructing First Citizens Bank to deactivate your access ID and discontinue your ability to access your accounts through Portfolio Online.