Frequently Asked Questions
Questions & answers by topic
At First Citizens, we strive to make your banking experience - both online and in our branches - as convenient as possible. We've answered some common questions below about our products and services.
Personal Products & Services
- Auto Insurance
- Home Equity
- Homeowners Insurance
- Mortgage
- Digital Banking
- Personal Checking
- Personal Credit Cards
- Personal Savings
- Together Card®
Business Banking
- ACH Automatic Drafting
- ACH Disbursements
- Business Checking
- Business Credit Cards
- Business Financing
- Business Leasing
- BOB Advantage®
- Business Savings
- Foreign Exchange
- Property Management
- Wire Transfers — Domestic
Other
Additional Information
Can’t find the answer you need?
If you didn’t find what you were looking for, please send us your questions directly.
Email us
Or call
1.888.FC DIRECT (1.888.323.4732)
