Frequently Asked Questions
Questions & answers by topic
At First Citizens, we strive to make your banking experience - both online and in our branches - as convenient as possible. We've answered some common questions below about our products and services.
Personal Products & Services
- Auto Insurance
- Home Equity
- Homeowners Insurance
- Mortgage
- Digital Banking
- Personal Checking
- Personal Credit Cards
- Personal Savings
- Together Card®
Business Banking
- ACH Automatic Drafting
- ACH Disbursements
- ACH Monitor
- Business Checking
- Business Credit Cards
- Business Financing
- Business Leasing
- BOB Advantage®
- Business Savings
- Property Management
- Wire Transfers — Domestic
Other
Additional Information
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1.888.FC DIRECT (1.888.323.4732)
