Business Continuity Plan Disclosure

First Citizens Investor Services, Inc. maintains a business continuity plan, including alternate locations to address interruptions to our normal course of business. This plan is reviewed on at least an annual basis and is updated as necessary. Our plan outlines the actions First Citizens Investor Services will take in the event of a building, city wide or regional incident, including relocating operational, administrative and/or Financial Consultant personnel to alternate sites. Our recovery time objective for business resumption, including those involving a relocation of personnel is 4 hours. This recovery objective may be negatively affected by the unavailability of external resources and circumstances beyond our control.

In the event your First Citizens Investor Services branch office is unable to open due to an internal or external disruption and you need to execute a transaction, request funds or move assets, you may call our Trading Desk at 1.877.556.7442, or our Administrative office at 1.800.229.0205.

In the event there is an internal or external disruption of normal business which affects your First Citizens Investor Services branch office, our Trading facility and our Administrative offices and you need to execute a transaction, request funds or move assets, you may contact our clearing agent, Pershing, LLC, to process limited trade-related transactions, cash disbursements, and security transfers as follows:

Pershing LLC
P.O. Box 2065
Jersey City, New Jersey 07303-2065

telephone: 201.413.3635 for recorded instructions
alternate telephone: 213.624.6100, extension 500
fax: 201.413.5368
web-site: www.pershing.com

This Business Continuity Plan Disclosure is subject to be modified. In event of a change in the plan, an updated summary will be promptly posted on the First Citizens Web Site at www.firstcitizens.com under the Investments & Brokerage section of the Planning & Investing page of either the Personal or Business Services segments. You may obtain an updated summary of this notice by requesting a written copy by mail at the following address:

First Citizens Investor Services, Inc.
4300 Six Forks Road
Raleigh, North Carolina 27603
attn: Compliance Department