Privacy and Security

At First Citizens Bank, we understand how important it is to protect your personal and financial information. In fact, privacy is a key element of our commitment to provide exceptional customer service.

The foundation for our privacy policy is a dedication to earning and maintaining your trust. In keeping with that commitment, you can rest assured that we do not sell mailing lists or other customer information to outside marketing firms.

In addition to our privacy policy, we take a number of other steps to maintain the confidentiality of your information. We employ stringent internal and external security standards. We use data encryption and fraud detection systems. And we educate our associates about the importance of confidentiality and protection of sensitive information.

At First Citizens, we've worked for more than a hundred years to become one of the safest banks around. Many of the challenges are new, but our goal of protecting you is the same. In keeping with that goal, we want to be your partner in maintaining your privacy. That's why we’ve provided information on this Web site to help you guard your identity and protect your electronic information.

Protecting Children’s Privacy

We respect the privacy of your children, and we comply with the practices established under the Children's Online Privacy Protection Act.

We do not knowingly collect or retain personally identifiable information from consumers under the age of thirteen.

For more information about the Children’s Online Privacy Protection Act (COPPA), please visit the FTC website.