Fee Schedule

Addendum to the disclosure of products and fee business accounts and services.

netAccess through firstcitizens.com

Online Account Access
Monthly Service Fee, which includes funds transfer capability
netAccess through firstcitizens.com	(unlimited sessions per month)	No Charge
netAccess and Bill Pay Through firstcitizens.com
Monthly Service Fee
All customers	(unlimited sessions plus unlimited bill payments using the service)	No Charge
Other Charges
Stop Payment		$23.00
Proof of payment for bill payment not in dispute payment less than six months old payment more than six months old		$10.00 $15.00
Payee returned payment due to customer error		$15.00
Fund retrieval letter to merchant due to customer error		$15.00
Research from offline files ($15.00 minimum).		$15.00/hour
You authorize us to charge your service charge account for the monthly service fee and the "other charges." Monthly service fees and charges will be imposed at the end of each statement period based on the number of bill pay service transactions during the statement period.