Training and Support Resources

Helpful tools and resources to assist you with Business Online Banking Advantage.

Action Pages – Read step-by-step instructions for common activities by clicking one of the links below. Print these 1-2 page documents for handy reference at your desk. To view these document, you need the Adobe Acrobat Reader. If you do not have the Adobe Acrobat Reader installed, you can download it from Adobe's Web site.

• View account history

• Upload an ACH pass-thru file

• Add a new user

• Set user service permissions

• Set user account access permissions

• Pay a bill

• Transfer funds between accounts

• Enter a cash concentration transaction

• View intra-day transaction activity

• Place a stop payment

• Send a wire transfer using a template

• Review a transaction’s history

Demonstration Videos – View Business Online Banking Advantage service and feature demonstrations by clicking one of the links below. To view these videos, you need Macromedia Flash Player. If you do not have the Macromedia Flash Player installed, you can download it from Macromedia's Web site.

• Accounts (e.g., previous-day balance reporting)

• ACH company configuration

• ACH batch activate/submit

• ACH batch template

• Approval workflow

• Bill pay – Adding a payee

• Bill pay – Making a payment

• Book transfer

• Messages and preferences

• Stop payment

• Domestic wire transfer

User Guides – These guides proved in-depth instructions on how to use Business Online Banking Advantage. Click on the link to open a guide. To view these document, you need the Adobe Acrobat Reader. If you do not have the Adobe Acrobat Reader installed, you can download it from Adobe's Web site.

• Accounts

• ACH

• Administration

• Bill pay

• Book transfer

• Book transfer reporting

• Cash concentration

• Cash flow

• Controlled disbursement

• Home

• Lockbox

• Positive pay

• Stop payment

• Wire transfer

• Glossary